Case Manager, Tewksbury Transitional Support Services

Transitional Support Services (TSS) is a program dedicated to helping clients by providing short-term residential support services to individuals in early recovery from drug and/or alcohol addiction. Clients are provided with the tools they need to begin developing skills of daily living including goal setting, problem solving, and self-advocacy. Services include nursing support, individual case management, group treatment sessions, aftercare planning, and more.

The Case Manager role is a great opportunity for an individual who wants to advocate for and serve individuals who struggle with addiction within a collaborative, established, patient-centered organization. 

The Case Manager Responsibilities Are: 

• Participates in assessments, aids in formulating effective treatment plans, discharge planning and assists in conducting substance use counseling and case management services. 

• Assesses patient’s continuing care needs, contacts appropriate after care resources and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations. 

• Attends staff meetings and participates in client evaluations, case conferences, and group programming activities. 

• Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals and monitors condition of client to evaluate success of therapy, adapting treatment as needed. 

• Refers client to other support services as needed such as medical evaluation and treatment, social services and employment services. 

• Prepares and maintains reports and case histories. 

Qualifications: 

• Associates or Bachelor’s Degree in Human Services or related field preferred; High School Diploma or Equivalent required.