CASE MANAGER SUPERVISOR
We are excited to invite a passionate and experienced Case Manager Supervisor to join our team! Homes for the Homeless (HFH) is searching for an experienced Case Manager Supervisor for our Families w/ Children facility located in Staten Island, NY. As the Case Manager Supervisor, you will play a pivotal role in our organization, overseeing the performance of our dedicated Case Managers, including periodic case file audits and weekly meetings. The Case Manager Supervisor will work closely with our community partners to connect families to much needed resources and take on a caseload as needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.
ABOUT HOMES FOR THE HOMELESS:
Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensure that Case Managers are referring clients to existing employment readiness services, and research and implement new strategies for assisting clients with community resources.
- Ensure that intakes are completed within 48 hours of arrival and provide signature for each.
- Complete chart audits to ensure compliance with state and city mandates.
- Provide ongoing training and support to case management staff.
- Ensure that all State and DHS mandates are being adhered to.
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor's Degree is required.
- At least 1-2 years of experience supervising case managers.
- Familiarity with DHS procedures.
- Excellent computer skills with proficiency in Microsoft Office.
- Strong communication and interpersonal skills.
- Bilingual English/Spanish a plus.
COMPENSATION/EEO:
In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays.
Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.
TIME SHIFT:
9am-5pm, Monday-Friday
SALARY:
$60,000 - $65,000
Skills Required
- Bachelor's Degree
- 1-2 years of experience supervising case managers
- Familiarity with DHS procedures
- Excellent computer skills with proficiency in Microsoft Office
- Strong communication and interpersonal skills
- Bilingual English/Spanish
What We Do
HFH operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. On any given day, 720 families with 780 children reside in our six family residences in the Bronx, Manhattan, Queens, and Staten Island.
