Make a difference in a family's life!
Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
Part-tkme Case Manager | Residential Reentry Center | Rochester, NY
SUMMARY
This position is responsible for providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement. Scheduled hours include three 8-hour shifts per week, from 12 pm - 8 pm, to include one weekend day.
JOB DUTIES AND RESPONSIBILITIES
-
Work with Residential Reentry Center residents and former residents currently on home confinement to develop and execute individualized case plans.
-
Establish good working relationships with related agencies to maintain a comprehensive referral network for residents.
-
Conduct home visits and employment checks in accordance with VOA policies and relevant regulatory and funding sources.
-
Provide pro-social life skills training and support on an individual and group basis, and provide follow up to assure residents are achieving set goals. Upload all progress notes (IPP) and other required documentation on R3M – Federal Bureau of Prisons case management program
-
Transport and coordinate transportation for residents to services when needed.
-
Maintain accurate records for all residents in accordance with VOA policies and relevant regulatory and funding sources.
-
Attend all required trainings and maintain all required certifications.
-
Provide evening and on-call services as scheduled.
-
Other duties as needed.
EXPERIENCE AND EDUCATION QUALIFICATIONS
-
Associates’ Degree with a Bachelor’s Degree preferred in a social, human services, criminal justice or behavioral science program from an accredited college or university. Four years’ of relevant experience may be substituted for a bachelor’s degree or two years with an Associate’s Degree.
-
One year of experience working in human services, corrections or community-based services
-
Valid NYS Driver’s License
-
Strong organizational skills
-
Working knowledge of MS Office products
VOA provides comprehensive benefits for eligible employees including:
-
Competitive Pay
-
Paid Time Off
-
Health, Dental, Vision Insurance
-
Company Paid Life & LTD Insurance
-
403(b), & more!
Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Skills Required
- Associate's Degree (or equivalent experience substitution)
- Bachelor's Degree in social, human services, criminal justice or behavioral science
- One year experience in human services, corrections, or community-based services
- Valid NY State Driver's License
- Working knowledge of Microsoft Office
- Maintain all required trainings and certifications
- Ability to conduct home visits, employment checks, and transport residents
What We Do
Volunteers of America Upstate New York is a non-profit human services agency dedicated to helping individuals and families break the cycle of poverty and reach their full potential. The organization provides long-term solutions to homelessness, addiction, and incarceration through comprehensive programs, including safe housing and support services, childhood education, and reentry programs across Upstate New York to foster self-reliance and stability.







