Job Purpose:
- The Case Manager III at Behavioral Health Services Inc is responsible for providing comprehensive case management services to clients with complex behavioral health needs. This role involves coordinating care, facilitating access to resources, and ensuring the delivery of high-quality services to support client recovery and well-being.
Key Responsibilities:
- Conduct thorough assessments of clients' needs, strengths, and challenges to develop individualized care plans.
- Coordinate and monitor the delivery of services across multiple providers to ensure seamless and integrated care.
- Advocate for clients' needs and rights, facilitating access to necessary resources and services.
- Maintain detailed and accurate records of client interactions, progress, and outcomes in compliance with organizational and regulatory standards.
- Collaborate with interdisciplinary teams, including healthcare providers, social workers, and community organizations, to optimize client care.
- Provide crisis intervention and support to clients and families as needed.
- Educate clients and their families about available resources, treatment options, and strategies for managing behavioral health conditions.
- Participate in ongoing training and professional development to stay current with best practices in case management and behavioral health services.
Required Education:
- Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
Required Experience:
- Minimum of 5 years of experience in case management within a behavioral health setting.
- Demonstrated experience working with diverse populations and understanding of cultural competency.
- Proven track record of developing and implementing individualized care plans.
- Experience in collaborating with multidisciplinary teams to coordinate comprehensive care.
Required Skills and Abilities:
- Strong knowledge of behavioral health principles, practices, and regulations.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
- Proficient in using case management software and electronic health records.
- Strong organizational skills with the ability to manage multiple cases efficiently.
- Ability to work independently and make informed decisions in high-pressure situations.
- Demonstrated empathy and compassion in client interactions, with a focus on client-centered care.
- Strong problem-solving skills and the ability to adapt to changing circumstances.
Skills Required
- Bachelor's degree in Social Work, Psychology, Counseling, or related field.
- Minimum of 5 years of experience in case management within a behavioral health setting.
- Demonstrated experience working with diverse populations and understanding of cultural competency.
- Proven track record of developing and implementing individualized care plans.
- Experience collaborating with multidisciplinary teams to coordinate comprehensive care.
- Strong knowledge of behavioral health principles, practices, and regulations.
- Excellent verbal and written communication skills.
- Proficient in using case management software and electronic health records.
- Strong organizational skills with the ability to manage multiple cases efficiently.
- Ability to work independently and make informed decisions in high-pressure situations.
- Demonstrated empathy and compassion in client interactions, with a client-centered focus.
- Strong problem-solving skills and adaptability to changing circumstances.
- Participation in ongoing training and professional development.
