Case Manager II - Workforce - Phoenix

Lead with heart, serve with purpose. Join U.S. VETS to empower homeless and at-risk veterans and families to rebuild their lives. 

Are you passionate about connecting people to meaningful career opportunities? U.S. VETS is seeking a motivated Employment Specialist to help veterans prepare for, secure, and maintain employment. This role is ideal for someone who enjoys building employer relationships, coaching job seekers, and supporting individuals as they work toward economic stability and independence. 

What You’ll Do 

• Meet individually with assigned clients each week to support job search activities 

• Assist clients with identifying work history, skills, and employment interests 

• Develop individualized Employment Development Plans that outline goals and target vocational areas 

• Support clients in creating professional resumes, cover letters, and master job applications 

• Identify job opportunities and build strong relationships with employers 

• Contact new employers weekly to expand job leads and partnerships 

• Facilitate employment-related workshops including resume writing and mock interviews 

• Meet wage and placement goals set by the Workforce Development Coordinator 

• Document client progress and maintain complete and accurate workforce records 

• Obtain Employment Verification Letters or pay stubs within the first two weeks of employment 

• Partner with the Workforce Coordinator to meet with employment partners and secure job openings 

• Schedule and support client interviews based on employer needs and client qualifications 

• Maintain an active database of local employers and conduct consistent outreach 

• Assist with presentations that highlight client employment backgrounds 

• Complete required reports and assist with special projects as assigned 

• Attend chamber events, job fairs, and other community activities to expand employment resources 

• Support daily operations of the Career Center 

• Perform other duties as assigned 

Requirements

• Bachelor’s degree in Business, Marketing, Social Services, or related field required 

• Two years of experience may substitute for the degree requirement 

• Minimum one year of job development experience, preferably in a government-funded or staffing environment 

• Experience working with homeless individuals or veterans preferred 

• Experience supporting clients with multiple barriers to employment preferred 

• Strong written and verbal communication skills with the ability to present to groups 

• Professional manner and appearance 

• Ability to work both independently and as part of a team 

• Strong organizational skills with the ability to follow direction 

• Ability to work effectively with a diverse group of clients, staff, and community partners 

• Highly motivated self-starter who is organized and detail oriented 

• Proficiency in Microsoft Office and Internet research 

• Valid driver’s license required with ability to meet company insurance requirements and complete a driver training course 

Why Join U.S. VETS? 

• Comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, and more 

• Opportunities for professional development and career advancement 

• Supportive and mission-driven culture committed to teamwork and service excellence 

• Meaningful work that helps veterans build confidence, stability, and long-term success