Case Manager II - Waiver Case Management - St. Louis County - (Metro based)
Case Manager II - Waiver Case Management
People Incorporated is seeking Case Manager II to join our Waiver Case Management - St. Louis County (Metro based) team to work with clients who are diagnosed with chronic mental illness or other ongoing health conditions. We connect people with services by developing person-centered Support Plans and authorizing services that help them live as independently as possible and integrated within their communities. Waiver Case Management involves more behind-the-scenes service coordination than traditional case management Our Case Managers see clients twice annually and develop long term relationships by developing dynamic service plans. Our staff operate autonomously, creating their own hybrid schedules after completing initial training. We value work-life balance and have manageable caseload sizes that serve 30 individuals on average!
Hours: Full-Time, Monday- Friday, business hours 8am-4:30pm
Location: St. Louis County + surrounding Minnesota | Hybrid
Hiring Range: $24.25 - $25.75 hour
Hiring Bonus: $1,000 to external candidates
People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.
Main Job Duties:
• Attending bi-annual meetings with clients to monitor services
• Develop and maintain a collaborative relationship with clients serving as a role model for clients by demonstrating positive, proactive and respectful communications
• Assessing client needs and ensuring continuity of care.
• Maintain regular contact with collaborative partners.
• Making referrals and authorizing services based on client needs and personal outcomes.
• Maintaining records and documenting all services provided.
• Excels at documenting all interventions, interactions, and relevant information to the Support Plan consistent with professional and organizational standards
• Must reside within the metro area
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:
- Passing all background and requirements for facility and position; and
- The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
- Must have a valid and current driver’s license and auto insurance.
Requirements for All Case Manager II positions:
- Valid driver’s license, excellent driving record and current auto insurance
- Education and Experience Required for Targeted Case Manager II position:
- Bachelor’s Degree in behavioral science or related field
- 2,000 hours of supervised experience working with adults with severe and persistent mental illness
- OR
- Master’s Degree in behavioral science or related field.
Preferred Qualifications for Targeted Case Manager II position:
- Experience providing direct services to adults with serious and persistent mental illness
- Experience with case management and commitment proceedings
- Knowledge of Recovery, Motivational Interviewing and Person-Centered approach
Education and Experience Required for Hennepin and Dakota County & Saint Louis County Waiver Case Manager II positions:
- Bachelor’s Degree from an accredited 4-year college with a major in social work, psychology, sociology or a closely related field;
- OR
- Bachelor’s Degree from an accredited four-year college with a major in any field, AND
- One year of experience as a social worker/case manager/care coordinator in a public or private social service agency
Education and Experience Required for Ramsey County Waiver Case Manager II positions:
- Bachelor’s Degree in Social Work, Special Education, Psychology, Nursing, Human Services or other fields related to the education or treatment of persons with developmental disabilities or related conditions, AND
- One year of experience in the education or treatment of persons with developmental disabilities or related conditions
Benefits:
• Benefits include up to 112 hours of Paid Time Off (PTO)
• Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements
• For full-time employees, up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire).
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available?
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs
We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.
People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.
People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Skills Required
- Valid driver's license and current auto insurance
- Excellent driving record
- Pass background checks and facility-specific requirements
- Pass Federal Human Services Office of Inspector General screening (not excluded from federally funded health programs)
- Must reside within the metro area
- Bachelor's Degree in behavioral science or related field
- 2,000 hours of supervised experience working with adults with severe and persistent mental illness
- Master's Degree in behavioral science or related field (alternative qualification)
- For Hennepin, Dakota, and Saint Louis County Waiver positions: Bachelor's degree in social work, psychology, sociology or related; OR Bachelor's in any field plus one year experience as social worker/case manager/care coordinator
- For Ramsey County Waiver positions: Bachelor's in Social Work, Special Education, Psychology, Nursing, Human Services or related AND one year experience in education or treatment of persons with developmental disabilities or related conditions
- Experience providing direct services to adults with serious and persistent mental illness
- Experience with case management and commitment proceedings
- Knowledge of Recovery, Motivational Interviewing, and Person-Centered approach
What We Do
People Incorporated is the largest nonprofit community-based mental health provider in Minnesota. For over 55 years, they have served as a leading community partner, operating more than 60 programs that provide care, resources, and connections for individuals with mental illness. Their mission is to make mental health services accessible to all through innovative, integrated behavioral and mental health solutions.

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