Case Manager I

1. General Summary and Purpose

Working under general direction of the Program Manger the Case Manager, coordinates and provides social services specifically to those men and women within the Safe Haven program.  This Case Managers primary responsibility is to work with the individuals who are in the program to ensure a stable supportive environment that is compassionate, flexible, and conducive to their development.  The objective is to support the program participants in getting linked up with mental health/addiction services, medical care, community support, and develop a plan to obtain or maintain income.  This is all done in an effort to support their transition into housing where they will have the insight, skills, support, and necessary resources to be successful.

1. Essential Job Functions

1. Assist in collaborating with the program manager in the develop and maintenance of the social service programs, by giving feedback to help develop supporting policies, procedures, and guidelines for the program.
2. Oversee and ensure youth participation in case management program with a focus on mental health, life skills development that is appropriate for their level of functioning.

1. Work within community resources and other staff to advocate for and ensure that all parties are fully aware of conditions necessary for residents optimal functioning within all systems the client is involved with in the program, community and other supportive systems.
2. Identify resources available out provide structure to the resident's life.  This may be developing groups and activities throughout the day and identifying resources within the community that the client can participate in to help them reach the most optimum level of functioning as possible.
3. Regularly assess psychological status of clients. 
4. Develop goals for client that focus on their assessed needs.
5. Communicate with other agencies and systems that client is involved that help them meet their needs regarding mental health, addiction, physical, spiritual, economic and vocational needs.
6. Develop and maintain thorough knowledge of referral resources throughout the community.
7. Maintain up-to-date knowledge of Medicare, Medicaid, and other third-party reimbursement sources.
8. Develop working relationships with leaders in community resource groups; represent the agency at meetings and on various committees that address the social needs of patients.
9. Maintain accurate and timely records, including clinical and progress notes.
10. Maintain up-to-date knowledge of the professional social work field by participating in continuing education activities.
11. Provide positive client relations when interacting with client, their families, physicians, fellow department employees, referral sources, service agencies, and all other contacts.
12. Participate in the ongoing assessment process and develop interventions to support clients, individually, within their family, and in a group setting in compliance with all agency policies and procedures including client rights, safety rules and regulations, the agency code of ethics, and all applicable state and local rules.
13. Prepare and maintain all required client documentation in a timely manner.
14. Utilize knowledge of community resources to establish linkages and to serve as a liaison between St. Vincent de Paul and other agencies and community groups to ensure that the needs of the clients are being addressed.

An associates degree in a related social service field is preferred, but applicants with demonstrated experience in working with the unhoused population or populations living with substance use disorders or mental health conditions will be considered as equally qualified.