Case Manager I - TCM

As a Case Manager, you’ll support adults living with mental illness by building strong relationships, coordinating care, and helping clients work toward greater stability and independence. You’ll develop individualized treatment plans and connect clients with the resources and services they need to succeed in the community.

• Build trusting relationships and develop individualized treatment plans.
• Provide supportive counseling, psychosocial rehabilitation, and symptom monitoring.
• Provide crisis support and intervention when needed.
• Monitor psychiatric medications as directed by the physician.
• Coordinate care with clients, families, healthcare providers, and community resources.
• Connect clients with housing, benefits, financial resources, and other supportive services.
• Help clients develop skills to maintain housing and increase independence.
• Coordinate services among professionals and providers involved in each client’s care.
• Support clients through transitions and develop appropriate discharge plans.
• Maintain accurate and timely documentation and treatment records.
• Participate in team meetings, training, quality improvement, and community activities.
• Provide coverage and support for other team members as needed.

Bachelor's Degree is required in the field of Social Work, Counseling, or related Human Services Field. Minimum of 1 years’ experience working with adults with severe and persistent mental illness. Must be familiar with Microsoft Word and Excel. Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers and vendors. Effectively communicates and develops good working relationships with co-workers. Reliability in reporting to work regularly and on time. Must possess good communication, listening, writing and organizational skills. Must be able to assist clients with activities of daily living, such as shopping, cleaning and cooking. Ability to communicate clearly and concisely in English and Spanish, both orally and in writing. Experience with individuals with dual-diagnoses is preferred. Experience with motivational interviewing is preferred. Certification as a functional screener is desired. Motor vehicle record acceptable to program and/ or contractual requirements. A valid Wisconsin driver's license, and automobile insurance with minimum limits of $50,000/$100,000 bodily injury and $10,000 property damage”. Access to a personal vehicle.

Ability to communicate effectively over the telephone, by computer and in person. Ability to use a personal computer. Ability to perform well in a fast paced work environment. On occasion must be able to push/pull/lift/move objects weighting at least 20 pounds. Must have the ability to climb at least two flights of stairs. Work is performed largely in the community but may at times include an office environment or other various settings. Hours of work will generally be during regular business hours and average at least 40 hours a week. This position requires participation in reoccurring ‘on-call’ duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends. Must be able to safely push a person in a wheelchair on a level floor or on a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift. This position may work in a variety of indoor and outdoor work environments which may include, various outdoor weather conditions, loud noises, and fluctuating temperatures and the occasional use of stairs.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.