Case Manager - Hybrid - Griffin, GA

Posted 11 Hours Ago
Be an Early Applicant
Griffin, GA, USA
Hybrid
Entry level
Insurance • Financial Services
The Role
Provides case management for individuals and families affected by disasters through intake, eligibility verification, documentation collection, housing placement, and confidential recordkeeping. Collaborates with program leaders and community partners, coordinates logistics, communicates next steps, and escalates complex cases. Requires empathy, strong organization, communication skills, independence, and the ability to work in high-stress environments.
Summary Generated by Built In

Summary: The Workforce Group a LEMOINE company, is seeking compassionate, detail-oriented professionals to serve as hybrid Case Managers for the Georgia Housing Recovery & Rehousing Program (GA HRRP). In this critical role, you will support individuals and families affected by disaster events by assisting with intake, eligibility verification, and placement into temporary or permanent housing. This position plays an essential role in helping communities recover and rebuild with dignity and stability.

Location: Griffin, Georgia

Duties and Responsibilities:

  • Conduct in-person intake and eligibility assessments for impacted individuals and households.
  • Support applicants through the housing placement process by collecting documentation and verifying program eligibility.
  • Provide case management services and maintain accurate and confidential records in accordance with program guidelines.
  • Collaborate with program leads, site supervisors, and local partners to ensure consistent service delivery.
  • Assist with logistical coordination and ensure applicants are informed of next steps.
  • Identify and escalate any concerns or complex cases to program leadership for resolution.
  • Maintain professionalism and empathy while working in high-stress, fast-paced environments.
  • Perform other job-related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities: Associate or Bachelor’s degree in social services, human services, emergency management, or a related field is required. Prior experience in case management, disaster response, or housing programs is required.

  • Strong interpersonal, organizational, and communication skills.
  • Ability to handle sensitive information with confidentiality and integrity.
  • Must be able to work independently while contributing to a team-based environment.
  • Bilingual skills are a plus.

ABOUT US

The Workforce Group a LEMOINE company is a Great Place to Work® Certified company.   We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.




Skills Required

  • Associate or bachelor's degree in social services, human services, emergency management, or a related field
  • Prior experience in case management, disaster response, or housing programs
  • Strong interpersonal, organizational, and communication skills
  • Ability to handle sensitive information confidentially and with integrity
  • Ability to work independently in a team-based environment
  • Bilingual skills
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The Company
169 Employees
Year Founded: 1991

What We Do

World Financial Group (WFG) is a financial and insurance services company that operates through a network of independent agents. It helps individuals, families, and business owners—particularly in the middle market—develop financial strategies involving life insurance, retirement planning, and wealth-building. WFG represents highly rated financial-services and insurance providers and serves customers across the United States, Canada, and Puerto Rico throughout these markets.

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