Qualified candidates will work on-site in Charleston, WV.Job Duties and ResponsibilitiesPrimary Responsibilities
- Coordinating required services to address unmet needs and assessing when a case should be recommended for closure or reopening.
- Build and maintain strong relationships with community members, organizations, and stakeholders.
- Represent the organization at community events, meetings, and forums.
- Develop and implement outreach strategies to promote organizational initiatives.
- Gather and communicate community feedback to internal departments.
- Coordinate and manage community engagement programs and activities.
- Serve as a point of contact for community inquiries, concerns, and suggestions.
- Facilitate open communication between the organization and the community.
- Monitor community trends and issues to inform organizational planning.
- Ensure health and safety guidelines are established and followed.
- Complete required training including safety training.
- Collaborate with internal teams to ensure alignment with community needs.
- Prepare reports on community engagement efforts and outcomes.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Ability to work independently and collaboratively across departments.
- Proficiency in Microsoft Office and Excel.
- Empathy and cultural sensitivity.
- Strategic thinking and problem-solving.
- Organizational and time management skills.
- Ability to manage multiple projects simultaneously.
- Knowledge of local community dynamics and resources.
Required Education and Experience
- Associate’s degree in social work, public administration, communications, or a related field
- A minimum of one (1) year of experience in publicly facing case management
- Experience compiling and entering data, preferred.
- Experience in event planning and public speaking is a plus.
- Must be able to clear a criminal background check.
Job Description Disclaimer
This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, are an Equal Employment Opportunity Employer.
Skills Required
- Associate's degree in social work, public administration, communications, or a related field
- At least one year of publicly facing case management experience
- Ability to pass a criminal background check
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building abilities
- Proficiency in Microsoft Office and Excel
- Ability to work independently and collaboratively across departments
- Empathy and cultural sensitivity
- Strategic thinking and problem-solving skills
- Organizational and time management skills
- Ability to manage multiple projects simultaneously
- Knowledge of local community dynamics and resources
- Experience compiling and entering data
- Experience in event planning and public speaking
What We Do
Tidal Basin Group is an industry-leading program management consulting firm that provides integrated technology, resilience, and emergency management solutions that build resilient organizations, communities, and infrastructure. Our solutions are tailored to your needs, drawing on extensive experience managing complex, large-scale programs. As your trusted partner, we cover everything from strategic advisory consulting, thorough emergency and resilience planning, and turn-key logistics and response support to proficient grant and financial program management, innovative design and engineering, and efficient construction management, complemented by customer relations, communications, and technology solutions. We have a proven track record of success, supported by a deep understanding of nuanced, braided funding opportunities, making us the ideal program implementation partner across the public and private sectors. With our skilled team, robust systems, cutting-edge tools, financial strength, diverse capabilities, and deep-rooted expertise, we are fully equipped to execute your programs with excellence. Count on us to be by your side, dedicated to advancing your objectives and solving your challenges. Together, we will build a resilient future where everyone can Be Stronger Than Before®.
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