Case Manager - Clinic
Job Summary
Responsibilities of the case manager include such practices as enrolling clients into select programs, assessing needs, implementing in-home evidence-based parenting/family strengthening curriculums, developing care plans as applicable, coordinating services, and providing follow-up and reassessment, as required. Data entry of client information into external and internal databases. and appropriate FSA client tracking documents. Participation in program outreach events, and other community networking as assigned.
Essential Duties:
- Direct service treatment, including diagnostic (intakes), needs assessment, application of concrete services, and on-going care planning to individual, family, and group members.
- Implementing in-home evidence-based parenting/family strengthening curriculums
- Caseload management: information/referral advocacy.
- Community outreach, presentations, workshops, and parent education training as necessary to facilitate individual case and program goals.
- Generation and implementation of Individual Service Plans and other case planning activities.
- Participation and presentation at case review/disposition, case consultation, and staff meetings.
- Assisting in program start-up activities and subsequent (on-going) statistical and recording activities.
- Provide services throughout Riverside County, as needed.
- Compilation of statistics, report preparation and funding/contract source relations.
- Punctual and Regular Attendance.
- Other duties as assigned and necessary
Report to: Manager/ Lead Case Manager
Qualifications/Skills
- 1-2 years’ case management experience in a community-based setting preferred
- Experience with providing parenting classes/programs preferred
- Bilingual/Spanish speaking preferred.
- Have excellent written and verbal communication skills.
- Ability to communicate effectively via e-mails.
- Ability to analyze and interpret information to case plan appropriate interventions.
Education, Training and Experience:
- B.A. in social work or related field
- Valid CA Driver’s License and proof of Automobile Insurance
Physical & Mental Demands:
- Working at a desk for extended periods of time with computer/keyboard work. Long periods of intense concentrated attention on details.
- Ability to lift/carry at least 30 pounds.
- Ability to perform tasks that require bending/stooping.
- Ability to perform under high pressure/problem-solving situations.
- Ability to cope with a fast-changing work environment.
- Contribute to the organizational culture of the department with a positive attitude and professional demeanor.
- Ability to multi-task and stay focused with many interruptions.
- Ability to deal with many different personalities.
FSA is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Monday - Friday
8am - 5pm
Skills Required
- Bachelor’s degree in social work or a related field
- Valid California driver’s license
- Proof of automobile insurance
- One to two years of case management experience in a community-based setting
- Experience providing parenting classes or programs
- Bilingual Spanish-speaking ability
- Excellent written and verbal communication skills
- Ability to communicate effectively by email
- Ability to analyze and interpret information for appropriate case planning interventions
What We Do
For over 70 years, Family Service Association has supported families and seniors in Riverside and San Bernardino Counties, many of whom are hard-working but still struggle to get by with low wages, fixed incomes, and the high cost of living in California. Over the years, FSA has responded to the changing dynamics of families, by expanding the scope of services to include comprehensive care for families in need. Last year, FSA served nearly 20,000 individuals with child development, mental health, child abuse prevention, and senior nutrition meals and wellness services. Our mission is to address poverty, hunger, and health, from infancy to older adults, in families and underserved communities. "Family Strength is Community Strength"
