Description
SCHEDULE: 40 hours per week; Tuesday-Saturday, 8:00am-4:30pm.
PAY: $23.48 - $26.30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)
LOCATION: 140 Clarendon Street, Boston
SUMMARY OF THE POSITION:
PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston.
The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other housing staff on program-wide efforts to stabilize and promote the individual growth of all PSI supported tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.
Requirements
EDUCATION/TRAINING:
- High School Diploma or equivalent
- Computer literacy, proficient with Microsoft Word, Outlook, Excel
PREFERRED:
- College degree
KNOWLEDGE/EXPERIENCE:
- Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants
- Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
- Experience working as part of a team
PREFERRED:
- Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Experience working with chronically homeless individuals in Housing First programs
- Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
- Knowledge of government benefits systems, and Boston area service providers
- Experience with HMIS
PHYSICAL ABILITIES/SKILLS:
- Ability to access different building locations and program sites via vehicle, public transit, or by foot in varied weather conditions, including climbing several flights of stairs and lifting up to 50 pounds of weight
- Ability to sit for long periods of time and use computer, calculator, fax, copier and other office equipment
Skills Required
- High School Diploma or equivalent
- Computer literacy; proficient with Microsoft Word, Outlook, Excel
- College degree
- Commitment to learning and using Harm Reduction and Motivational Interviewing skills
- Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
- Experience working as part of a team
- Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Experience working with chronically homeless individuals in Housing First programs
- Knowledge of local caregiving and advocacy resources for people with substance abuse, mental illness, trauma, disability, or justice system involvement
- Knowledge of government benefits systems and Boston area service providers
- Experience with HMIS
- Ability to access different building locations via vehicle, public transit, or by foot; climb several flights of stairs; lift up to 50 pounds
- Ability to sit for long periods and use computer, calculator, fax, copier and other office equipment
What We Do
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless men and women in Greater Boston. Pine Street Inn welcomes nearly 2,000 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and on to permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
