Our team is seeking a Case Manager to work with us in Reno, Nevada, and surrounding areas.
Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Our Case Manager works closely with Mindoula’s members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes.
What is IVRP?
Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions.
Details: Full-time position. Hours are 9 am to 5:30 pm Pacific Time.
How you’ll contribute:
- Conduct meaningful outreach, provide education, and drive member enrollment
- In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps
- Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes
- Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health
- Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member
- Schedule appointments, build accountability, and follow-up services for members
- Elevate critical incidents and information regarding any quality-of-care concerns
- Report hospital diversions, productivity, and other outcomes weekly
- Prepare and maintain all required records, reports, consents, and members’ diagnostic records
Education & Experience:
- Bachelor’s Degree required in nursing, social work, or other health and human services discipline
- Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred
- Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred
- Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required
Location:
- This position is hybrid and requires up to 50% of the time to be working in the field in the community
- The employee is required to have reliable transportation
Compensation:
- The compensation range is between $20.67 to $23.08 hourly based on education and experience.
What we offer:
- Insurance: Medical, dental, and vision insurance for you and dependents, 401K
- Time Off: 11 Holidays and 15 Vacation days, 4 Wellness days
- Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents
- Freedom: Design your own workday - we’ve been remote-first from our founding
- Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)
Top Skills
What We Do
Mindoula is a next-generation population health management company that delivers data-driven, team-based behavioral health support across the continuum of care. We identify, engage, and serve populations with behavioral health and medical challenges and contract with payers, health systems, hospitals, and primary care practice groups to extend the reach of existing capabilities to integrate behavioral with medical care.
Mindoula deploys tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Mindoula’s member engagement and predictive analytics technology platform has made the company a market leader in hospital readmissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry.
We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second.
Mindoula Health is headquartered in Silver Spring, Maryland but has operations in VA, DE, PA, WV, LA, NV, FL, NJ, NY, NC, OH, NE, MO, IL, KY, and DC. We are currently hiring multiple positions throughout our many locations, including psychiatrists, psychiatric nurse practitioners, physician assistants, case & care managers and have a particular need at present for skilled tele-therapists looking to work 100% virtually during this unfortunate pandemic.
OUR COMPANIES
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StrongWell: www.iAmStrongWell.com
