Case Manager 1 - Winter Haven

Posted 4 Days Ago
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Winter Haven, FL, USA
In-Office
Junior
Healthtech • Social Impact
The Role
Provide intake, case documentation, and community liaison services under supervision for clients in mental health/addictions treatment; teach education classes, collect urine specimens, and support treatment team and reporting requirements.
Summary Generated by Built In

Position Description

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Referenced by policy numbers 100.000, 100.000A, and 100.004.

Primary Duties and Responsibilities

  • Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
  • Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
  • Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.
  • Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).
  • Provides specific community liaison services as assigned by supervisor.
  • Provides clients with Orientation to the agency.
  • Teaches interactive alcohol/drug education classes and provides other educational services.
  • Completes urine specimen collection and documentation per agency collection procedures.
  • Performs other reasonable and related duties as assigned.

Minimum Training and Experience

Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting.

Requires knowledge of addictions treatment and/or mental health treatment program and supportive services. Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.

This job description is not a written nor implied contract and may be revised by Tri-County Human Services, Inc. at their discretion.

Skills Required

  • High school diploma or GED
  • One year experience in a mental health or addictions treatment setting
  • Knowledge of addictions treatment and/or mental health treatment programs and supportive services
  • General understanding of the causes, nature, and treatment of substance abuse and/or mental health programs
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The Company
350 Employees
Year Founded: 1976

What We Do

Tri-County Human Services, Inc. is a private, not-for-profit behavioral-health organization serving people affected by mental-health, substance-use, and other life challenges. It provides help, hope, and related support services through programs operating in Lakeland, Bartow, and surrounding Florida communities. Its offerings include detoxification, care coordination, peer recovery, counseling, community outreach, and other human-services programs addressing behavioral health, substance use, and recovery needs.

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