Case Management Supervisor – Morrissey

Reposted 3 Days Ago
Be an Early Applicant
Dorchester, City of Boston, MA, USA
In-Office
61K-70K
Senior level
Social Impact
The Role
Provide clinical supervision and leadership for a case management team serving formerly chronically homeless tenants. Oversee implementation of best practices (Motivational Interviewing, Trauma-Informed Care, Harm Reduction), manage daytime operations, coordinate with property management and community partners, respond to crises and participate in 24/7 on-call rotation, ensure documentation, data reporting, and support tenant engagement to maintain housing stability.
Summary Generated by Built In

Description

SCHEDULE:  40 hours, Monday – Friday, 8:00 a.m. – 4:30 p.m., on call 24/7 rotation required 

Pays $61,464 - $69,784. annually DOE  (Salary ranges provided are based on relevant experience and skill set)  
 

LOCATION:  900 Morrissey Boulevard, Boston MA 

SUMMARY OF THE POSITION:  

Pine Street Inn Permanent Housing provides comprehensive residential, case management, and clinical support services to Permanent Housing tenants. The Case Management Supervisor provides leadership and clinical supervision to a case management team, which supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, and Trauma Informed Care) and ensures the provision of high-quality case management support on a 24/7 basis. The Supervisor provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential and Property Management team.

The Supervisor also provides leadership in crisis situations and participates in supervisory On-Call rotation. The Case Management Supervisor will work in partnership with TCB Property Management and Community Engagement staff and is responsible for daytime operations of the PSI case management team. 

Requirements

QUALIFICATIONS:

EDUCATION/TRAINING:

REQUIRED: 

  • High School Diploma 
  • 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.

PREFERRED:

  • Bachelor’s Degree in a related field (i.e. social work, clinical psychology, education, nursing)
  • Bi-lingual – Spanish/English

KNOWLEDGE/EXPERIENCE:

REQUIRED: 

  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
  • Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
  • Computer skills sufficient for data gathering, documentation and reporting 

PREFERRED: 

  • Experience in providing supportive housing 
  • Knowledge of housing management 
  • Experience working with chronically homeless individuals in Housing with Support programs 
  • Strong commitment to the Housing with Support and Harm Reduction approach
  • Experience with HMIS systems is strongly preferred 

Skills Required

  • High School Diploma
  • 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field
  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
  • Experience and working knowledge of best practices for community-based case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
  • Computer skills sufficient for data gathering, documentation and reporting
  • Bachelor's Degree in a related field (e.g., social work, clinical psychology, education, nursing)
  • Bi-lingual - Spanish/English
  • Experience in providing supportive housing
  • Knowledge of housing management
  • Experience working with chronically homeless individuals in Housing with Support programs
  • Strong commitment to the Housing with Support and Harm Reduction approach
  • Experience with HMIS systems
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The Company
Boston, MA
365 Employees
Year Founded: 1969

What We Do

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless men and women in Greater Boston. Pine Street Inn welcomes nearly 2,000 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and on to permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.

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