Case Management Specialist (7852)

Schedule/Hours: Part-Time 29 Hours

This position is responsible for:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Key Responsibilities:

• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Prepares, completes and processes food, clothing and furniture vouchers for eligible clients; directs clients to Family Store or Food Pantry for assistance.
• Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
• Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
• Assists clients in locating/securing affordable housing; works closely with client to transition in the new housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
• Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
• Prepares food bags/boxes according to the number of family members; packs food items in boxes and marks boxes accordingly to distribute to clients.
• Receives, inspects and sorts donated food items according to the category and condition.
• Prepares case presentations for the supervisor; prepares and presents cases directly to any Coalitions, funding bodies or Case Conferences as directed.
• Performs recordkeeping duties to ensure that all expenditures are properly recorded and submitted to the bookkeeper and Social Services Manager as appropriate for submission to grantor.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Education and Experience:

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• and
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:

• Valid State Driver's License

Equal Opportunity Employer: Veterans | Disabled