As a School-Based Community Case Manager, you will work directly within a school building to support students emotionally, behaviorally, and socially. You’ll collaborate closely with school staff, therapists, families, and community supports to help students succeed both inside and outside the classroom.
This role is ideal for someone who is compassionate, dependable, flexible, and able to build meaningful relationships with youth from diverse backgrounds.
Key Responsibilities
- Build trusting, supportive relationships with students through consistent daily interaction
- Provide individualized skill-building and behavioral support services within the school environment
- Help students strengthen:
- emotional regulation
- coping skills
- communication
- conflict resolution
- problem-solving abilities
- Support students during difficult moments with patience, empathy, and calm guidance
- Facilitate engaging small groups focused on social-emotional growth and resilience
- Collaborate regularly with teachers, school staff, therapists, and families to support student success
- Advocate for students and help connect families with helpful community resources
- Maintain timely documentation and communication to support quality care and continuity of services
- Serve as a positive, encouraging adult role model for students who may need additional support and connection
What This Work Looks Like
No two days are exactly the same.
One moment, you may be helping a student calm down after a difficult interaction. Later, you might celebrate a small but meaningful success — a student using healthy coping skills, attending class consistently, or opening up for the first time.
Our staff are often the steady, caring presence students remember years later.
This work requires compassion, resilience, creativity, teamwork, and a belief that growth is always possible.
QualificationsWe’re seeking individuals who are:
- compassionate and empathetic
- passionate about helping youth succeed
- resilient and calm under pressure
- dependable and team-oriented
- strong relationship builders
- organized and adaptable
Minimum Qualifications
- Must be at least 21 years old
- High school diploma or GED required
- Valid driver’s license, reliable transportation, and appropriate auto insurance
- Strong communication and organizational skills
- Ability to work independently while collaborating with a larger team
- Must pass required background clearances per program guidelines
Preferred Qualifications
- Experience working with children, teens, or families
- Experience in schools, mental health, social services, education, or community support
- Understanding of trauma-informed approaches and relationship-based support
- Knowledge of community resources and family systems
Skills Required
- Must be at least 21 years old
- High school diploma or GED
- Valid driver’s license, reliable transportation, and appropriate auto insurance
- Ability to pass required background clearances per program guidelines
- Strong communication skills
- Strong organizational skills
- Ability to work independently while collaborating with a larger team
- Compassionate and empathetic
- Resilient and calm under pressure
- Dependable and team-oriented
- Strong relationship-building skills
- Organized and adaptable
- Experience working with children, teens, or families
- Experience in schools, mental health, social services, education, or community support
- Understanding of trauma-informed approaches and relationship-based support
- Knowledge of community resources and family systems
What We Do
Pathway Caring for Children is a private, non-profit social services agency based in Northeast Ohio. Its mission is to help children and families realize the possibilities of their lives through foster care, adoption, and mental health counseling. Serving 14 counties, the agency provides essential support, individualized strategies, and therapeutic services to help individuals overcome trauma, embrace their strengths, and build brighter futures.
