The Case Management Associate is responsible for analyzing and reporting fraud, waste, and abuse data, managing the escalation of emergency cases, conducting mortality investigations, overseeing general case management and care coordination activities, managing at-risk cases, and monitoring ICU admissions of enrollees receiving healthcare services from providers within the Reliance HMO Providers network.
Responsibilities
- Analyze claims data, billing records, and other relevant information to identify patterns, anomalies, and potential cases of fraud, waste, and abuse
- Utilize data analytics tools and techniques to identify trends, outliers, and potentially fraudulent activities
- Collaborate with medical professionals, forensic experts, and internal teams to gather relevant information and conduct thorough investigations
- Ensure compliance with applicable laws, regulations, and company policies related to fraud, waste, and abuse investigations, emergency
- Case management, mortality investigations, general case management, managing at-risk cases, and ICU admissions
- Bachelor’s degree in medicine, nursing, or related disciplines
- Knowledge of healthcare operations, fraud prevention, and regulatory compliance.
- Experience in conducting fraud, waste, and abuse investigations is preferred.
- Knowledge of emergency management protocols and procedures.
- Familiarity with mortality review processes and quality improvement initiatives.
- Knowledge of legal and regulatory requirements related to fraud, waste, and abuse investigations, emergency care, and case management.
- Professional certifications in fraud examination, case management, or related fields (e.g., Certified Fraud Examiner, Certified Case Manager) are advantageous.
- Work alongside & learn from best-in-class talent
- Join a market leader within the Insurance space
- Attractive Salary & benefits
- Fantastic work culture
- Work and learn from some of the best in the industry
- Great work-life balance
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What We Do
We use technology to make quality healthcare delightful, affordable, and accessible in emerging markets. Since 2016, we have worked to combine the power of technology and data with the passion and dedication of a talented group of people devoted to providing great quality healthcare to regions that have typically been overlooked. We do this by building an integrated healthcare system where we receive easy install mental payments from individuals and businesses and provide them healthcare through a combination of platforms, services and a fleet of modern clinics we operate alongside other third-party clinical partners.
