Overview:
Monday - Friday, 8am - 5pm, onsite 40 hours/week
Full-Time, Benefits Eligible
Job Description Summary:
Job Description:
Essential Functions:
- Assists with the scheduling of various inpatient and outpatient services, including tests, procedures, and follow-up appointments.
- Communicates with patients and families regarding admissions and appointments and connects them with appropriate resources.
- Collaborates with multidisciplinary teams to ensure cohesive care planning and effective communication throughout the discharge process.
- Obtains required information from patients, caregivers, healthcare providers, and other external teams.
- Assists with completing required documentation such as FMLA forms and obtaining payer authorizations for medications, equipment, and services related to post-discharge care.
- Monitors related metrics and assists with data gathering to support process and patient care improvements.
- Ensures compliance with regulatory and organizational privacy and safety standards.
Education Requirement:
Associate's Degree, or equivalent education and experience, required.
Skills:
- Knowledge of current medical terminology.
- Knowledge of payer negotiations and authorization requirements.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced clinical environment and manage multiple tasks effectively.
- Demonstrated effectiveness in working with multi-disciplinary teams.
Experience:
- Experience in an inpatient or outpatient clinical setting, preferred.
- Experience with electronic medical records, preferred.
Physical Requirements:
OCCASIONALLY: Chemicals/Medications, Communicable Diseases and/or Pathogens, Decision Making, Loud Noises, Problem solving
FREQUENTLY: Computer skills, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Sitting, Standing, Walking
CONTINUOUSLY: Audible speech, Hearing acuity, Interpreting Data, Seeing – Far/near
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Skills Required
- Associate's degree or equivalent education and experience
- Experience in an inpatient or outpatient clinical setting
- Experience with electronic medical records
- Knowledge of current medical terminology
- Knowledge of payer negotiations and authorization requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced clinical environment and manage multiple tasks
- Effectiveness working with multidisciplinary teams
What We Do
Nationwide Children's Hospital is one of America's largest not-for-profit free-standing pediatric health care systems, providing expertise in pediatric population health, behavioral health, genomics, and health equity. It has integrated clinical and research programs and serves over 1.9 million patient visits annually.
