Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
Days/Evenings (United States of America)Job Summary:
The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.
Essential Functions:
Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
Collaborates with Care Managers and Social Workers, assists with faxing, mail management, phone message retrieval, and other office tasks
Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
Assists in keeping community resource manuals up to date
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Some college (preferred)
Licensure/Certification:
BLS Basic Life Support – American Heart Association (required)
Experience:
Previous healthcare experience with patient discharge planning procedures (preferred)
Training:
None
Skills and Abilities:
Hard/Tech/Clinical Skills:
Care management
Care for patients
Patient Observation
Discharge planning
Mail management
Soft/Interpersonal Skills:
Verbal communication
Written communication
Attention to detail
Critical thinking
Communication with family members
Active listening
Organization
Task Management
Time Management
Teamwork
Relationship Building
Interpersonal Skills
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Case Mgmt - Mary ImmaculateIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
Bon Secours Mercy Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bon Secours Mercy Health and has not been reviewed or approved by Bon Secours Mercy Health.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options and consistent access to dental and vision benefits. Mental health resources, disability coverage, and employee assistance offerings also add perceived value to the total package.
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Leave & Time Off Breadth — Time off is positioned as generous in several places, including PTO available from day one for eligible employees and paid holidays. Paid parental leave is highlighted as having expanded to up to eight weeks, alongside an extended sick bank and volunteer time off.
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Retirement Support — Retirement support is framed as meaningful through a 401(k)-style plan with employer matching. Education-related financial support such as tuition reimbursement via a Guild partnership is also presented as part of the broader rewards offering.
Bon Secours Mercy Health Insights
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What We Do
On September 1, 2018 Bon Secours Health System and Mercy Health combined to become the United States’ fifth largest Catholic health care ministry and one of the nation’s 20 largest health care systems. With 48 hospitals, thousands of providers, over 1,000 points of care and over 60,000 employees Bon Secours Mercy Health serves communities across seven states and Ireland. We are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. By utilizing robust measurement and reporting processes, we hold ourselves accountable for enhancing care and improving outcomes for our patients, residents and clients.
