Case Coordinator

Posted Yesterday
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Dallas, PA, USA
In-Office
15-16 Hourly
Junior
Healthtech • Professional Services • Telehealth
The Role
Coordinate case management for residential behavioral health clients: support engagement, individual and family case sessions, group facilitation, admission and discharge planning, referrals and transportation coordination, document contacts in Carelogic, and collaborate with clinical and client navigation teams.
Summary Generated by Built In

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Summary:

Case Coordinators are responsible for case management and coordination of care for clients/families in residential treatment including individual case management/family case management services to support client and family engagement in treatment, group facilitation for education and skill development in collaboration with the clinical team, and admission, aftercare/ discharge planning, and referral and external provider coordination and support.

Shift: Monday-Friday 8:00am - 4:00pm

Pay: $15 - $16/hr 

Essential Duties and Responsibilities:

  • Coordination of client engagement through appointments, aftercare plans, schedules and meetings in collaboration with treatment team.
  • Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client.
  • Provides case coordination services for clients through coordinating transportation needs.
  • Providing individual case coordination sessions.
  • Assists in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs.
  • Assists with groups to support clinical services provided, and supporting clients on a weekly basis to support engagement in the program.
  • Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and treatment team.
  • Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines.
  • Collaboration with client navigation team for client aftercare needs.
  • Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and Client Navigation team.
  • Participate in mandatory corporate training, program training and professional development.
  • Other duties as assigned 

Education, Experience:

  • High School Diploma or equivalent required.
  • 1 year in a drug and alcohol or mental health setting preferred.
  • Driver’s License preferred CPR/BLS preferred.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.


Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

Skills Required

  • High School Diploma or equivalent
  • 1 year in a drug and alcohol or mental health setting
  • Driver's License
  • CPR/BLS certification
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The Company
3,100 Employees
Year Founded: 1999

What We Do

Founded in 1999, Pyramid Healthcare is a behavioral healthcare provider specializing in addiction recovery and mental health treatment for adults and teens. They operate over 80 active facilities and six schools across the eastern United States, offering a comprehensive continuum of care that includes medical detoxification, residential treatment, partial hospitalization, and outpatient services.

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