The Role
The Cartage Coordinator schedules and manages transport movements, ensures compliance with regulations, handles documentation, and monitors costs while enhancing stakeholder communication.
Summary Generated by Built In
What You Can Expect:
Transport Coordination & Scheduling
- Schedule and coordinate daily cartage movements for import and export shipments.
- Arrange container collections and deliveries to/from ports, depots, warehouses, and customer premises.
- Monitor container availability, VBS (Vehicle Booking System) bookings, and port cut-offs.
- Ensure timely pick-up and delivery in line with customer and operational deadlines.
- Allocate jobs to company drivers or subcontract transport providers.
Port & Regulatory Compliance
- Coordinate port bookings and manage delivery time slots.
- Ensure compliance with NZTA transport regulations and road safety requirements.
- Monitor container detention and demurrage timelines.
- Ensure accurate handling of bonded or uncleared cargo in line with NZ Customs requirements.
Communication & Stakeholder Management
- Act as key liaison between drivers, warehouse teams, freight operators, and customers.
- Provide updates on delivery status, delays, or issues.
- Escalate operational disruptions and resolve transport-related issues promptly.
- Maintain strong working relationships with port operators and transport subcontractors.
Documentation & Systems
- Ensure accurate job entry and updates within the transport or freight operating system.
- Verify delivery instructions and documentation prior to dispatch.
- Monitor Proof of Delivery (POD) collection and system upload.
- Ensure correct cost allocation and transport charging.
Performance & Cost Control
- Monitor transport costs and assist in maintaining profitability.
- Track driver productivity and utilisation.
- Support continuous improvement initiatives within the transport function.
Key Performance Indicators (KPIs)
- On-time collection and delivery performance
- Port booking accuracy
- Reduction in detention and demurrage costs
- POD completion rate
- Transport cost control
- Customer satisfaction
What You Bring:
Skills & Experience Required
Essential
- Diploma or similar in Freight Forwarding or Logistics from a recognized NZ institute.
- Strong understanding of NZ port operations and container movements
- Knowledge of VBS systems and port cut-off requirements
- Strong organisational and scheduling skills
- Ability to manage multiple daily transport movements
- Strong communication skills
Desirable
- Knowledge of NZTA transport regulations
- Experience coordinating subcontract transport providers
- Familiarity with freight forwarding operating systems
- Understanding of bonded cargo handling
Personal Attributes
- Highly organised and detail-oriented
- Able to work under time pressure
- Strong problem-solving skills
- Decisive and proactive
- Team-oriented
- Customer-focused
Skills Required
- Diploma or similar in Freight Forwarding or Logistics
- Strong understanding of NZ port operations and container movements
- Knowledge of VBS systems and port cut-off requirements
- Strong organisational and scheduling skills
- Ability to manage multiple daily transport movements
- Strong communication skills
- Knowledge of NZTA transport regulations
- Experience coordinating subcontract transport providers
- Familiarity with freight forwarding operating systems
- Understanding of bonded cargo handling
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The Company
What We Do
Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.
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