CargoWise Global Operations Systems Program Director

Posted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
Expert/Leader
Transportation • Travel
The Role
Lead end-to-end global re-implementation and convergence of CargoWise, Footprint, Trackonomy and BGS stack. Own program delivery, governance, rollout sequencing, automation/AI enablement, change adoption, vendor accountability, and benefits realization across Operations, IT, Finance, and Markets.
Summary Generated by Built In

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Purpose
Own and lead the end‑to‑end delivery of Brink’s Global Operations Systems Program Director, driving the re‑implementation and convergence of CargoWise, Footprint, Trackonomy, and the future BGS technology stack to deliver a standardized, automated, and scalable global operating model with measurable business outcomes.

Primary Accountabilities

1. Enterprise Program Ownership

  • Own program delivery. Single point of accountability for system implementation outcomes across Operations, IT, Finance, and Market Units
  • Ensure delivery of productivity, service quality, financial controls, benefits realization/ budgets/ resourcing, and customer experience improvements

2. Global Operating Model & Standardization

  • Drive definition and deployment of a global “to‑be” operational template (L4 processes, SOPs, RACI, KPIs)
  • Balance global standardization with local regulatory and legal requirements
  • Ensure systems enforce standard process execution

3. Core Platform Re‑Implementation Leadership

  • Lead re‑implementation and optimization of CargoWise, Footprint, Trackonomy, and integrated platforms
  • Own sequencing, dependencies, rollout strategy, and legacy system exit
  • Drive fit‑to‑standard decisions and minimize customization and technical debt

4. Automation, AI & Digital Enablement

  • Embed eliminate / standardize / optimize / automate / robotize principles by design
  • Sponsor straight‑through processing, workflow automation, OCR/ICR, and AI use cases
  • Prioritize scalable capabilities over isolated point solutions

5. Governance & Executive Decisioning

  • Establish and run global governance, steering forums, and Go / No‑Go decision gates
  • Proactively manage cross‑functional risks, trade‑offs, and escalations
  • Provide clear, outcome‑based reporting to ELT and sponsors

6. Change, Adoption & Capability Uplift

  • Lead global change, training, and adoption strategy with minimal service disruption
  • Ensure knowledge transfer, operational readiness, and sustainability post‑program
  • Embed continuous improvement as a permanent operational capability

7. Partner & Vendor Accountability

  • Own senior‑level engagement with system integrators and technology partners
  • Ensure delivery quality, commercial discipline, and contractual accountability

Education & experience

  • University Degree in Engineering, IT or adjacent areas
  • 10+ of system implementation leadership
  • 10+ multi-country team leadership exp
  • Desirable international working experience
  • Logistics experience is an advantage.
  • Process improvement and system implementation are a must have

Leadership Capabilities

  • Enterprise transformation leader, not a PMO role
  • Authority across Ops and IT delivery
  • Measured on outcomes and value realization, not milestones
  • Collaboration, influencing


 
What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills Required

  • University degree in Engineering, IT, or adjacent field
  • 10+ years system implementation leadership
  • 10+ years multi-country team leadership experience
  • Process improvement and system implementation experience
  • Experience driving global operating models, SOPs, RACI, KPIs
  • Experience with CargoWise, Footprint, Trackonomy or similar platforms
  • Experience with automation, OCR/ICR, AI enablement and workflow automation
  • Logistics industry experience
  • International working experience

Brink’s Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brink’s and has not been reviewed or approved by Brink’s.

  • Healthcare Strength Medical plan options through national carriers (PPO and CDHP) with prescription coverage, plus dental and vision, provide broad core health coverage. HSA contributions and FSA options further support healthcare needs and choice.
  • Retirement Support A 401(k) with a company match and full vesting after two years offers structured retirement support. An ESPP with a purchase discount adds another savings pathway.
  • Flexible Benefits A wide set of voluntary programs (critical illness, accident, hospital indemnity, legal, pet, identity theft) and an EAP indicate flexible, choice-driven coverage. Multiple plan and account options enable tailoring to individual needs.

Brink’s Insights

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The Company
Coppell, Texas
9,210 Employees
Year Founded: 1859

What We Do

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

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