Job Description
The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
Location: KUL
- Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
- Handle daily booking requests, ad-hoc rates, and follow up on booking status.
- Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
- Track shipments and manage delays or rebookings with space controllers; communicate updates to agents with proper documentation.
- Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
- Support urgent and premium space requests by coordinating with head office or partner airlines.
- Conduct sales visits/calls to gather market information, strengthen relationships with agents, and d velop new opportunities; submit visit reports.
- Collaborate with sales and operations teams to deliver consistent customer support and service recovery.
Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
3–5 years of experience in cargo reservations, sales support, or airline operations.
Strong attention to detail and ability to manage time-sensitive tasks.Excellent communication and coordination skills across internal and external parties.
Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.Ability to work under pressure and adapt to operational changes.
Skills Required
- Diploma or Bachelor's degree in Logistics, Aviation, Business, or related field
- 3-5 years of experience in cargo reservations, sales support, or airline operations
- Strong attention to detail and ability to manage time-sensitive tasks
- Excellent communication and coordination skills across internal and external parties
- Familiarity with cargo systems (e.g., CargoSpot, Skychain)
- Ability to work under pressure and adapt to operational changes
What We Do
It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping. If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us
