Career Navigator

JOB SUMMARY

The Career Navigator is responsible for working with Goodwill Career Center

Muskogee participants, assisting with career assessment, career planning, job

search activities, resume development, online searches, and application assistance.

Provides needs-based assessment and refers clients to internal/external supports.

Assists in fulfilling annual goals as outlined in departmental Key Performance

Indicators (KPIs). Bilingual skills preferred. FULL TIME POSITION ELIGIBLE FOR

BENEFITS.

ESSENTIAL JOB FUNCTIONS:

• Conduct one-on-one career counseling sessions with program clients to

assess their career aspirations, interests, and skills.

• Provide personalized client guidance and support in creating individualized

career development plans. Help in resume building, interview preparation,

and job search strategies to ensure participants are well-equipped for the job

market.

• Administers career assessments and aptitude tests to help individuals

identify their strengths, interests, and career compatibility.

• Provides holistic client support by making referrals based on client needs to

community and state resources.

• Engaging with individuals after they are placed to build a robust network of

contacts facilitating opportunities for new job seekers to connect with

current employees.

• Collects data related to job placements and career outcomes, employment

trends, and wage rates.

• Keeping abreast of current job market trends and industry demands to tailor

career services accordingly.

• Supports Career Center Manager by providing logistical support and

participates in job fairs, hiring and networking events, and employer panels

to connect job seekers with employers.

• Utilizes case-management software for all clients.

• Ensure a comprehensive understanding of all services provided by Goodwill.

• Assists in maintaining the Career Center's public spaces including cleaning

duties.

• Participate in inter- and intra-departmental meetings as scheduled.

OTHER JOB FUNCTIONS:

• Reviews and is familiar with Company safety policies, programs and

procedures. Adheres to all safety rules, regulations and safety codes, and

attends safety training sessions and safety meetings.

• Other duties as assigned.

EDUCATIONAL REQUIREMENTS:

• An undergraduate degree or specialized training in vocational education,

rehabilitation services, psychology or related field is preferred, or an

equivalent combination of education and experience. Experience in job

development or job placement is a plus. Bilingual abilities are a plus (but not

required). Demonstrated aptitude with Windows and the Microsoft Office

Suite.

• This position requires excellent customer service skills, a high degree of

flexibility, and a genuine desire to assist callers, guests, clients, and

employers with inquiries. An ability to read and interpret documents is

required. The ability to write reports is required.

SPECIAL REQUIREMENTS:

• Must be at least 21 years old.

• Must have a valid driver’s license, with a good driving record.

• Must maintain appropriate requirements for legal vehicle operation,

including current automobile insurance inspection, and license plate.

• Must be eligible for a positive outcome on required criminal conviction

background check.

• Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.

• Goodwill considers this a safety sensitive position because it includes tasks

or duties that Goodwill reasonably believes could affect the safety and health

of the employee or others.

PHYSICAL REQUIREMENTS:

• Lifting/Carrying/Pushing/Pulling: Light Work – up to 20 pounds.