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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Career Manager - Chennai
Chennai, India | Work Model: On-site
Guide our Chennai Consultants through transformative career journeys while building operational excellence that directly fuels Customer Success and business growth.
ABOUT THE TEAM
The People Team partners with Appian's Professional Services organization to develop world-class consulting talent delivering AI-Powered Process Automation solutions to our clients. This team owns the full consultant lifecycle—from onboarding through career progression—ensuring our consultants have the coaching, development, and support needed to drive client transformation. Your work directly impacts retention, performance, and the capability of teams solving complex mission-critical challenges.
THE OPPORTUNITY
As Appian scales its footprint, the demand for exceptional consulting talent has never been higher. This role exists to ensure our consultants don't just deliver projects—they build careers, develop deep expertise, and become trusted advisors to clients. You'll shape how we grow, retain, and elevate talent in a high-stakes environment where performance and people development are inseparable from business success.
WHAT YOU'LL DO
- Oversee and continuously improve systems and processes that support talent development, evaluation, feedback, and retention.
- Partner with top consultants to develop consulting career development frameworks.
- Contribute and enhance performance management processes, including feedback cycles, performance reviews, and promotion calibrations, in collaboration with Project Engagement Managers and Technical Advisors.
- Work closely with Customer Success global leaders to align talent development and retention initiatives with regional business objectives.
- Ensure career aspirations and business needs are aligned in support of consultants’ professional growth, skill development, and career progression.
- Serve as a trusted resource to consultants, fostering ongoing conversations around career growth and performance.
- Guide consultants through their learning and development journey, advising on training, skill-building, and engagement opportunities to advance their careers.
- Connect consultants with the most appropriate advisors to support their career ambitions.
- Drive strong engagement through frequent consultant interaction and alignment with key internal stakeholders.
- Support internal operational processes (e.g., feedback tracking, timesheets, compliance) to ensure efficiency without disrupting client-facing responsibilities.
- You’re a people person, capable of providing proactive 1-on-1 counsel to 50 consultants, promoting a positive and productive work environment.
REQUIRED QUALIFICATIONS
- You have a bachelor’s degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field.
- 5-7 years of experience in Human Resources, Talent Management, or Career Counseling within a consulting or professional services environment.
- Proven experience managing a pool of resources in a consulting or professional services organization with strong one-on-one coaching and mentoring capabilities.
- Ability to strategically align workforce capability development with short and long-term business objectives.
- Proven ability to develop talent in a way that directly supports business performance and growth.
PREFERRED QUALIFICATIONS
- Detail-oriented, highly organized, and excel at setting up meetings, tracking goals, and managing processes.
- Adept at navigating challenging situations and driving difficult conversations toward resolution with tact and professionalism.
- Facilitative working style; you excel working in a place characterized by ambiguity and unknowns. You lead with questions, not only answers.
- Passion for continuous improvement.
- Possess humility and continual drive for learning.
- Collaborative and support others; you do not view the world as a zero-sum game.
#TalentManagement
#CareerDevelopment
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#ProfessionalServices
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com.
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Appian's Applicant & Candidate Privacy Notice
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, Organization Development, or a related field
- 5-7 years of experience in Human Resources, Talent Management, or Career Counseling within consulting or professional services
- Experience managing a resource pool in a consulting or professional services organization
- Strong one-on-one coaching and mentoring capabilities
- Ability to align workforce capability development with short- and long-term business objectives
- Ability to develop talent in support of business performance and growth
- Strong organization and attention to detail, including meeting coordination, goal tracking, and process management
- Ability to navigate challenging situations and facilitate difficult conversations professionally
- Ability to work collaboratively and facilitate progress in ambiguous environments
- Commitment to continuous improvement and ongoing learning
Appian Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Appian Corporation and has not been reviewed or approved by Appian Corporation.
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Healthcare Strength — Health coverage is described as fully employer-paid for medical with dental and vision included, alongside mental health support such as no-cost therapy/coaching and Headspace. Feedback suggests care navigation and wellness reimbursements further strengthen day-to-day healthcare access.
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Parental & Family Support — Family support includes 12 weeks paid parental leave for all parents plus 4 weeks recovery for birth mothers, a $5,000 family-forming stipend, and backup care via Bright Horizons. These offerings are portrayed as comprehensive and supportive of different family paths.
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Affordable Benefits — Medical premiums are covered 100% by the employer in the U.S., reducing out-of-pocket costs for core coverage. HSA and FSA options and other tax-advantaged accounts add to affordability for routine and dependent care needs.
Appian Corporation Insights
What We Do
Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
Why Work With Us
Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard.
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