Career Advisor

Pay Range Minimum

RESPONSIBILITIES: 

• Create a warm and friendly experience for clients of the job center.

• Provide one‐on‐one assessments and career coaching to enrolled job seekers.

• Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio.

• Facilitate career readiness, professional development, and life skills workshops.

• Develop individual employment and training plans (ICDP, IEP) that address employer needs, job-seeker goals and capabilities, and job search strategy. 

• Enroll, support, place into employment, and track client’s job retention for 12 months.

• Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.

• Provide support at employer hiring events, job/resource fairs, and community events monthly.

• Work as part of an interdisciplinary team with the instructional team, onsite referral partners, and employer engagement staff to ensure job seekers’ success.

• Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives.

• Complete client/job seeker intakes and orientations. Input client/job seeker information into CRM systems, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation.

• Participate with OEWD workforce providers to increase Goodwill’s presence in the community, including representing Goodwill at community events.

• Maintain client files in accordance with CARF, OEWD, and agency standards.

• Collaborate with the Specialized Job Center/Comprehensive Job Center teams and other MA staff on additional workforce initiatives as assigned.

QUALIFICATIONS:

• Have prior experience in conducting vocational assessments and understanding transferable skills, aptitudes, and abilities as well as the barriers that hinder employment for marginalized populations, particularly the justice injustice-involved in the Bay Area

• Be team-orientated and has the ability to work well with others in a highly collaborative environment.

• Have a growth mindset and a passion for helping people continuously improve.

• Be a strong relationship builder, collaborator, and communicator. Bi-lingual is preferred but not required.

• Respect and have knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own; able to work effectively with all.

• Have a working knowledge of relational databases (i.e. Salesforce, Workforce Central), well-developed data analysis capabilities, and demonstrated ability to manage computer operations and applications.

• Be detail-oriented, have strong research skills and be an avid advocate for data quality improvement.

• Have strong project management skills such as planning, documentation, execution, and implementation –ability to handle multiple projects simultaneously.

• Be receptive to feedback, willing to learn, and embrace continuous improvement.

• Follow and promote workplace quality and safety standards and contribute to a culture of safety.

• Embody Goodwill’s values of safety, belonging, and learning.

• Understands the special employment needs of diverse groups.

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or [email protected]  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay (“GCNA/GIMV/GSFB”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain “@goodwillaz.org” or "@gimv.org” or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.