Cards Migration Consultant – Card Issuing & Portfolio Transformation

Posted 4 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Lead and coordinate credit card portfolio migration workstreams across payment schemes. Responsibilities include migration planning, portfolio segmentation, product mapping, dependency and risk management, stakeholder coordination, cutover preparation, operational readiness, post-migration stabilization, and senior management reporting. The role requires deep card issuing and payments expertise, strong programme delivery capabilities, and experience managing complex cross-functional banking transformation initiatives.
Summary Generated by Built In
About Capco

Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy.

With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients.

As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment.

About the Opportunity

We are seeking an experienced Cards Migration Consultant to support a large-scale credit card portfolio migration programme within the banking and payments sector.

This is a hands-on transformation delivery role requiring strong card issuing and payments expertise, combined with the ability to manage complex migration workstreams and engage senior stakeholders.

The successful candidate will support the planning and execution of a credit card portfolio migration across payment schemes, helping to ensure operational readiness, effective stakeholder coordination and minimal customer disruption.

Key Responsibilities
  • Lead designated card migration workstreams, including planning, milestones, deliverables and dependencies.
  • Support migration strategy, portfolio segmentation, migration waves and execution sequencing.
  • Coordinate card product mapping across features, pricing, rewards, benefits and customer propositions.
  • Work with business, technology, operations, risk, fraud, compliance and finance stakeholders to resolve migration dependencies.
  • Manage workstream risks, issues, actions and implementation readiness.
  • Support migration cutover preparation and post-migration stabilisation.
  • Assess customer and operational impacts, including potential service disruption and customer attrition.
  • Facilitate workshops, stakeholder discussions and decision-making sessions.
  • Prepare programme updates, implementation roadmaps and steering committee materials.
Requirements
  • Approximately 8–10 years of relevant experience in cards, payments, banking transformation, consulting or programme delivery.
  • Proven experience delivering or leading cards, payments or payment scheme migration programmes.
  • Strong understanding of the card issuing ecosystem, including payment processing, authorisation, clearing and settlement.
  • Experience managing complex, cross-functional programmes involving multiple stakeholders and vendors.
  • Strong analytical, problem-solving, stakeholder management and communication capabilities.
  • Ability to prepare clear, decision-oriented materials for senior management.
Advantageous Experience
  • Payment scheme migrations, BIN migrations or core card platform transformations.
  • Card operations, fraud, risk, customer servicing, rewards or loyalty programmes.
  • Regional or multi-market banking transformation initiatives.
  • PMP, PRINCE2, Agile or equivalent project management certification.
The Ideal Candidate

You have practical experience delivering complex card migration or card issuing transformation initiatives. You understand both the technical and operational considerations involved in migrating card portfolios and can translate programme objectives into structured, executable workstreams.

You are comfortable working across business and technology teams, managing delivery dependencies and communicating with senior stakeholders.

Skills Required

  • Approximately 8–10 years of relevant experience in cards, payments, banking transformation, consulting, or programme delivery.
  • Experience delivering or leading cards, payments, or payment scheme migration programmes.
  • Strong understanding of the card issuing ecosystem, including payment processing, authorization, clearing, and settlement.
  • Experience managing complex cross-functional programmes involving multiple stakeholders and vendors.
  • Strong analytical, problem-solving, stakeholder management, and communication capabilities.
  • Ability to prepare clear, decision-oriented materials for senior management.
  • Experience with payment scheme migrations, BIN migrations, or core card platform transformations.
  • Experience in card operations, fraud, risk, customer servicing, rewards, or loyalty programmes.
  • Experience with regional or multi-market banking transformation initiatives.
  • PMP, PRINCE2, Agile, or equivalent project management certification.

What the Team is Saying

Sarvani
Michael
Josh
Marina
Dreidel
Maud
Lydia
Chris

Capco Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is considered strong, with medical, dental, and vision commonly provided alongside mental-health resources and wellbeing programs. Multiple plan options and generally good coverage quality are highlighted.
  • Leave & Time Off Breadth — Vacation/PTO is a standout, with generous allotments and, in some cases, unlimited sick leave, plus programs intended to help employees recharge. Flexible work arrangements are also emphasized, supporting work-life balance.
  • Retirement Support — Retirement offerings include a 401(k) with company matching in the U.S., alongside life and disability insurance in many regions. These elements round out a solid financial benefits package.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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