Cards and Personal Lending Statements & Letters Business Execution Consultant

Why Wells Fargo:
At Wells Fargo, we believe a meaningful career is more than just a job. It's about finding the support, benefits, and opportunities that help you thrive personally and professionally. We offer competitive compensation, a robust benefits package, and programs designed to enhance work-life balance and overall well-being. Wells Fargo was recognized as No. 1 on the 2025 LinkedIn Top Companies in Financial Services-highlighting our commitment to career growth and employee experience.
About the Role:
Wells Fargo is seeking a Business Execution Consultant to join the Cards and Personal Lending Statements & Letters Team. In this role, you'll support configuration and ongoing maintenance of customer letters within the Fiserv Crown system, helping ensure communications are accurate, timely, and compliant.
You'll manage a significant pipeline of configuration requests, partnering closely with cross-functional teams to support new product capabilities, control execution, audit readiness, and continuous improvement.
This is an excellent fit for someone who thrives in a fast-paced environment, enjoys solving complex business challenges, and brings strong discipline to execution.
Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will:

• Lead support functions and operational activities across multiple business groups while contributing to large-scale strategic initiatives.
• Manage a high-volume pipeline of letter configuration requests within the Fiserv Crown system.
• Ensure efficiency, quality, and cost-effectiveness of operational processes, with a focus on customer communications.
• Research moderately complex business, operational, and strategic initiatives requiring strong analytical skills.
• Provide independent recommendations supporting business operations, controls, and process improvements.
• Assist with execution of risk mitigation, efficiency initiatives, and customer experience enhancements.
• Collaborate with leaders on project plans, policies, procedures, and cross-functional partnerships.
• Support audit activities, control documentation, and change management processes.

Required Qualifications

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 2+ years of experience with credit card product capabilities.
• Experience with Fiserv configuration (letters, statements, workflows).
• Strong strategic thinking and analytical skills with the ability to translate data into actionable insights.
• Experience with Jira, Kanban boards, Documentum, or production lifecycle documentation.
• Experience working with vendors, technical partners, and configuration workflows.
• Experience in change management, control monitoring, audit, or internal controls testing.
• Ability to execute in a fast-paced environment while balancing multiple priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Microsoft Office skills (Word, Excel, Outlook, PowerPoint).

Job Expectations

• Hybrid schedule required.
• Must reside within a commutable distance to Charlotte, NC; Chandler, AZ; or West Des Moines, IA.
• Visa sponsorship is not available; relocation assistance is not provided.

Locations:
Charlotte, NC
Chandler, AZ
West Des Moines, IA
Posting End Date:
2 Mar 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.