Who we are and what we are looking for:
Yuppiechef is South Africa's premier kitchen and homeware omnichannel retailer with a
big vision to build the world's best shopping experience and to help people find
moments of joy at home. The customer experience is always at the front of our minds
here at Yuppiechef and card writing is a tradition that has been in place since the very
first parcel was shipped to our first real customer. We consider our cards to be an
important part of our service offering and are looking for a team member to help us
ensure well written, genuine and personal cards are created.
If you are a hardworking and enthusiastic team player who enjoys working in a
fast-paced environment, then we should chat.
Who you are:
● You feel energised when talking about food, cooking, entertaining and homeware
● Creative and imaginative and can draw on inspiration from various sources
● Enjoys the challenge of making repetitive tasks interesting and efficient
● Can effectively self-manage time and prioritise
● A team player with a collaborative and supportive nature
● Comfortable working with computer-based systems
● Able to readily engage with colleagues
● Excellent handwriting and language skills
● You have a strong sense of responsibility for creating a memorable experience
and working alongside a team representing our retail brand in every way possible
What this role looks like:
● Office-based role (Mondays - Fridays)
● Occasional shifts on public holidays and Saturdays during periods of high order
volumes
● Fulfilling customer card requests and business needs
● Ensuring customer orders are fulfilled as quickly as possible
● Working in a collaborative manner across the Customer Support team
What experience and skills you need for the role:
Ideally, you should have:
● Matriculation / Grade 12
● Good computer literacy and basic knowledge of IT
● Basic administrative skills
● Excellent communication skills (written and spoken)
● Attention to detail to recognise if there are any oddities that creep into our cards
or address checks
● Well organised & neat worker
● Above all, a great desire to make our customers happy!
Skills Required
- Matriculation or Grade 12
- Good computer literacy and basic IT knowledge
- Basic administrative skills
- Excellent written and spoken communication skills
- Excellent handwriting and language skills
- Attention to detail
- Organization and neat working habits
- Ability to self-manage time and prioritize
- Collaborative teamwork
- Customer-focused approach
What We Do
Mr Price Group Limited is an omni-channel, fashion value retailer. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys stores 1986 - Laurie Chiappini and Stewart Cohen, together with BOE, acquire a major shareholding in John Orr Holdings 1987 - The first Mr Price store opens 1991 - Laurie Chiappini and Stewart Cohen acquire control of the Group from BOE 1993 - Launch of the Mr Price Group Share Partnership Initiative 1996 - Acquisition of Galaxy & Co. and Sheet Street 1997 - Alastair McArthur is appointed as CEO 1998 - Mr Price Home launched 2000 - Mr Price opens stores in Botswana and Namibia 2001 - Specialty Stores becomes MR Price Group 2005 - Over 100 million units are sold across the group 2006 - Sale of the Hub and Galaxy divisions 2007 - Launch of Mr Price Sport stores and Mr Price Franchising 2008 - Miladys wins the Orange Index award for excellence in customer service 2008 - Mr Price Apparel is voted the most loved and most frequented retail apparel brand for the first time 2008 - This year Mr Price Home is voted the most loved and most frequented homeware retailer 2011 - Retail sales exceed R10 billion and profit attributable to shareholders exceeds R1 billion for the first time 2011 - The group celebrates the 25th anniversary of change in control, recording a CAGR share of 25.3% and headline earnings per share of 23.5% over this period 2012 - First Corporate owned Mr Price store opens in Lagos, Nigeria 2013 - Mr Price launches its online store
