The Role
Review and decide on debit card alerts and permits, identify and report fraud trends, complete tasks accurately and on time to meet regulatory and company requirements, maintain attendance and follow company procedures, and perform other assigned duties.
Summary Generated by Built In
Job Summary & ResponsibilitiesPreferred Qualifications
* Decision Debit Protect / Fico alerts
* Decision Debit Protect permits & timeframes
* Identify and report fraud trends within required timelines
* Complete tasks accurately and timely to ensure compliance with state, federal, and banking regulations
* Complete assigned tasks according to company policy and procedure
* Regular and predictable attendance and punctuality
* Other tasks as assigned
* Decision Debit Protect permits & timeframes
* Identify and report fraud trends within required timelines
* Complete tasks accurately and timely to ensure compliance with state, federal, and banking regulations
* Complete assigned tasks according to company policy and procedure
* Regular and predictable attendance and punctuality
* Other tasks as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
*Position level dependent upon experience
FCBI is an equal opportunity employer.
* High school diploma or equivalent
* At least 18 years of age
* Working knowledge of Microsoft office and general office equipment
* Ability to communicate in a professional manner verbally and in writing
* Ability to work independently to meet deadlines but remain flexible
* Well-organized, with sharp attention to detail
* Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
* Strong customer service skills (both internal and external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* At least 18 years of age
* Working knowledge of Microsoft office and general office equipment
* Ability to communicate in a professional manner verbally and in writing
* Ability to work independently to meet deadlines but remain flexible
* Well-organized, with sharp attention to detail
* Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
* Strong customer service skills (both internal and external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Skills Required
- High school diploma or equivalent
- At least 18 years of age
- Working knowledge of Microsoft Office
- Ability to communicate professionally verbally and in writing
- Ability to work independently to meet deadlines
- Strong attention to detail and organizational skills
- Ability to maintain productivity and meet deadlines amid interruptions
- Strong customer service skills (internal and external)
- Must successfully pass background investigation according to company policy
- Ability to remain seated for extended periods and constantly operate a computer and office machinery
- Ability to lift up to 25 pounds
- Ability to work effectively in a team environment
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The Company
