Setup Specialists assertively and persistently ensure the exactness of new property information as it is gathered and entered into the Conservice database. This includes gathering information from clients and account managers, entering and importing data, and ensuring that all entered information is correct and up to date. Success in this position will be measured by the team member’s ability to successfully set up assigned portfolios in a timely and accurate manner, their ability to solve problems as they arise, and their conduct when communicating with clients.
We value accountability here at Conservice, so a strong sense of personal responsibility is a high priority. If you’re looking for a chance to use your ability to investigate and solve problems, then this is the job for you!
Responsibilities
A normal day in this job involves:
- Requesting information from clients and following up through email or phone
- Inputting sensitive information into the Conservice database and creating a general ledger file
- Joining clients and account representatives on conference calls to discuss the Capturis process
- The job also includes the gathering and setup of information related to the Capturis process
- Phone use: Medium (Up to 25% of workday)
- Type: Inbound, Outbound
- Speaking with: Clients, Utility Vendors
- Nature of call: Explaining setup process, gathering sensitive and non-sensitive information about property
You should consider applying if:
- You're able to explain a complex idea, both verbally and in writing, using clear, professional language
- You can prioritize your workload and proactively manage your time
- You can independently analyze and reason to make unaided decisions
- You act with patience and persistence during stressful situations
- You're an expert at solving issues using the resources and tools provided to you
- You enjoy working with others
Skills Required
- Ability to explain complex ideas clearly and professionally in verbal and written communication
- Ability to prioritize workload and proactively manage time
- Ability to independently analyze information, reason, and make decisions
- Patience and persistence in stressful situations
- Strong problem-solving skills using available resources and tools
- Ability to work effectively with others
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
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