When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Location: Remote/Hybrid if located in Mandan, ND
Schedule: 7-4 PM CST, 8-5 PM CST, --6 CST
Overview
If you’re looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you’ll need to be dedicated to taking the initiative to resolve complications. If you’re looking for a professional and fast-paced environment, apply now to join the Conservice family!
Responsibilities
As an Account Processor you will:
- Contact and work with utility providers over the phone and through email
- Utilize Conservice software to investigate and locate missing bills
- Retrieve bills from utility providers and prepare them to be processed
- Phone Use: Medium (Up to 40% of the workday)
- Type: Outbound
- Ensure method of arriving bills is done through correct processes
- Return messages left by vendors and providers as needed
- Ability to achieve the standard of 70 billing resolutions per day
Preferred Skills
- Excellent telephone and email etiquette
- Excellent research and problem-solving skills with a strong attention to detail
- Time management and organization
- Excellent attendance and punctuality
- Familiarity with using a computer and G-Suite
- Familiarity with Microsoft Word and Excel
Education & Experience
- High School Diploma or equivalent
Skills Required
- High School Diploma or equivalent
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
