Capturis - Exceptions Invoice Analyst

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Software
The Role
Manage utility invoice exceptions: research balance-forward issues and billing errors, request missing or corrected invoices, obtain extensions or expedited payments, maintain exception reports, and liaise with utility providers to avoid late fees and disconnections.
Summary Generated by Built In
Job Summary & ResponsibilitiesInvoice Analyst

When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.


Location: Remote (3 days in office per month)

Schedule: Schedules from 6 AM - 6 PM CST 


Overview 

Our Invoice Analysts work with utility providers to identify and possibly correct balance forward issues, miscellaneous charges, and billing errors. In addition, they are responsible for calling utility providers to request extensions, request missing bills and corrected bills, as well as working through payment issues. If necessary the Invoice Analyst may need to request expedited payments. If you enjoy working in a fast paced office environment, apply today to join the Conservice team.


Responsibilities 

As an Invoice Analyst, you will: 

  • Work with utility providers to get extensions on past due accounts
  • Research and maintain the balance forward exception reports to pay client utility bills timely to avoid late fees
  • Request extensions and expedited payments if necessary to avoid disconnection
  • Request missing invoices

Preferred skills

  • Strong Computer Skills
  • Excellent telephone and email etiquette
  • Excellent research and problem solving skills with a strong attention to detail. 
  • Time management and organization
  • Ability to build and maintain professional relationships
  • Able to work independently and with team members
  • Flexibility and willingness to take direction
  • Willingness to embrace challenges
Preferred Qualifications

Education & Experience

  • High School Diploma or equivalent

Skills Required

  • Strong computer skills
  • Excellent telephone and email etiquette
  • Excellent research and problem solving skills with strong attention to detail
  • Time management and organizational skills
  • Ability to build and maintain professional relationships
  • Ability to work independently and with team members
  • Flexibility and willingness to take direction
  • Willingness to embrace challenges
  • High school diploma or equivalent

Conservice Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.

  • Healthcare Strength Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
  • Flexible Benefits Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.

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The Company
HQ: River Heights, UT
1,296 Employees
Year Founded: 2000

What We Do

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

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