When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Pay: $16.85/hr
Location: Remote (3 days in office per month)
Schedule: Schedules from 6 AM - 6 PM CST
Overview
Our Invoice Analysts work with utility providers to identify and possibly correct balance forward issues, miscellaneous charges, and billing errors. In addition, they are responsible for calling utility providers to request extensions, request missing bills and corrected bills, as well as working through payment issues. If necessary the Invoice Analyst may need to request expedited payments. If you enjoy working in a fast paced office environment, apply today to join the Conservice team.
Responsibilities
As an Invoice Analyst, you will:
- Work with utility providers to get extensions on past due accounts
- Research and maintain the balance forward exception reports to pay client utility bills timely to avoid late fees
- Request extensions and expedited payments if necessary to avoid disconnection
- Request missing invoices
Preferred skills
- Strong Computer Skills
- Excellent telephone and email etiquette
- Excellent research and problem solving skills with a strong attention to detail.
- Time management and organization
- Ability to build and maintain professional relationships
- Able to work independently and with team members
- Flexibility and willingness to take direction
- Willingness to embrace challenges
Education & Experience
- High School Diploma or equivalent
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
