When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Pay: $16.50/hr
Location: In-Office
Schedule: Schedules from 7 AM - 6 PM CST
OverviewAs a Quality Control Specialist, you will support our Data Entry team to ensure all necessary data and processes are adhered to, ensuring 99% accuracy across the team. We promise our clients that all data pertaining to the setup process will meet these standards! Using critical thinking and attention to detail, you will be responsible for supporting the business in identifying errors or trends in the processes that would create an opportunity for incorrect data to be entered. Along with the valuable contribution to the quality of the work, you will also take part in helping to safeguard all practices as they relate to the job, ensuring they are relevant and efficient. This position will provide exposure to the knowledge and experience needed to progress into more client-facing roles within the department.
Responsibilities
- QC Setup templates as well as maintain templates
- QC accounts in transition
- Ensure QC rules are current and relevant
- Provide support during team trainings
- Correct data as needed
- Mentoring Data Entry team members
- Maintain QC accuracy metrics
- Assign errors and provide constructive feedback
Preferred Skills
- Self-Motivated
- Ability to multitask
- Attention to detail
- Organization skills
- Demonstrate great verbal and written communication skills
- Able to take ownership for work and performance
- Comfortable using a 10-key number pad
- Ability to effectively navigate systems to ensure processes are followed
- Clear and professional written and verbal communication
- Manage and prioritize workload to hit standards of excellence
- Able to be flexible and adapt to different processes and projects
- Strong Computer Skills
- Ability to work on multiple programs at the same time with multiple monitors
Qualifications:
- High School Diploma or GED
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
