When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Pay: $15.30/hr
Location: Remote/Hybrid if located in Mandan, ND
Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST
Overview
If you’re looking for a chance to use your communication and problem-solving skills in a professional environment, then
this is the job for you! Our Authorizations Account Processors work with utility vendors and our clients to ensure
authorization on utility accounts and then input the bills into the Conservice database in order to begin processing. We
value assertiveness here at Conservice, so you’ll need to be dedicated to taking the initiative to resolve complications. If
you’re looking for a professional and fast-paced environment, apply now to join the Conservice family!
Responsibilities
As an Authorizations Account Processor you will:
- Contact and work with utility providers over the phone and through email
- Organize, complete, and verify vendor specific authorization requests for all clients
- Monitor and track vendor authorization forms
- Direct client contact
- Retrieve bills from utility providers and prepare them to be processed
- Phone Use: Medium (Up to 40% of the workday)
- Type: Outbound
- Ensure method of arriving bills is done through correct processes
- Return messages left by vendors and providers as needed
- Ability to achieve the standard of 25 billing resolutions per day
Preferred Skills
- Excellent telephone and email etiquette
- Excellent research and problem-solving skills with a strong attention to detail
- Time management and organization
- Excellent attendance and punctuality
- Familiarity with using a computer and G-Suite
- Familiarity with Microsoft Word and Excel
- Ability to independently analyze and reason in order to understand issues
Qualifications:
- High School Diploma or GED
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
