JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
CMG-JBS Business Support Analyst RoleNo independent financial delegation—all expenditures require approval from CMG JBS Director or Manager of Operations.
Key Relationships- Reports to: Assigned Manager for daily operations, risks, and assistance
- Internal: Collaborates with team members and brokers to support knowledge sharing and strategic goals
- External: Communicates with brokers and external parties regarding documentation and file clarification
Client Service Excellence
- Manage time effectively to meet quality service standards and deadlines
- Maintain accuracy and compliance with industry/client requirements
- Handle inbound calls and client requests promptly
- Monitor internal systems throughout workflow lifecycle
Performance Management
- Track performance against KPIs and adjust work processes accordingly
- Complete additional duties as assigned by Manager
- Education: Tertiary qualifications in property-related discipline preferred
- Experience: Minimum 2-3 years in Administration or property industry
- Technical: Intermediate MS Office proficiency; Accounts Payable/Receivable and PeopleSoft experience advantageous
- Strong time management and customer service capabilities
- Excellent written and verbal communication
- High attention to detail and accuracy
- Adaptability to changing priorities and industry requirements
- Tech-savvy with ability to learn new systems quickly
- Independent work style with proactive problem-solving
- Productivity: Action priority queues within 2 hours; daily system updates with accurate notes
- Quality: Complete all requests within preferred timeframes following standard procedures
- Team Collaboration: Positive feedback from stakeholders and CMG team; assist colleagues during quiet periods
- Continuous Improvement: Identify and participate in service quality enhancements and business development opportunities
Location:
On-site –Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Skills Required
- Minimum 2–3 years of experience in administration or the property industry
- Intermediate proficiency in Microsoft Office
- Tertiary qualification in a property-related discipline
- Accounts payable and accounts receivable experience
- PeopleSoft experience
- Strong time management and customer service skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Ability to adapt to changing priorities and industry requirements
- Ability to learn new systems quickly
- Independent work style and proactive problem-solving ability
JLL Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
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Retirement Support — Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
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Leave & Time Off Breadth — Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.
JLL Insights
What We Do
We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.
