Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As a Capacity Planning Specialist (Lastmile Management), you will support logistics capacity planning across last mile and middle mile operations. This role focuses on executing daily and monthly planning tasks, conducting data analysis, and providing operational insights to help improve efficiency. You will collaborate closely with cross-functional teams to ensure accurate forecasting and smooth operational execution.
What You Will Do
.Support the execution of capacity planning models for last mile logistics, ensuring consistency with operational guidelines.
.Perform daily and monthly manpower and asset planning activities, working with operations teams to ensure timely completion.
.Analyze basic driver performance and cost data to identify trends and support efficiency improvements at the route or area level.
.Assist in maintaining and enhancing workforce planning tools to improve forecasting accuracy and operational responsiveness.
.Prepare regular reports and dashboards to support business decision‑making.
Basic Qualifications
.3+ years of experience in planning operations.
.Hands‑on experience in Excel and data operations.
.Strong attention to detail with a data‑driven mindset.
.Good communication and collaboration skills.
.Proficiency in MS Office, Advanced Excel, Google Sheets.
Preferred Qualifications
.Degree in Business, Logistics, Supply Chain, Industrial Engineering, or a related field.
.Experience in logistics last mile or middle mile operations.
.Basic English verbal communication skills for discussion.
Skills Required
- 3+ years of experience in planning operations
- Hands-on experience with Excel and data operations
- Strong attention to detail and a data-driven mindset
- Good communication and collaboration skills
- Proficiency in Microsoft Office, advanced Excel, and Google Sheets
- Degree in Business, Logistics, Supply Chain, Industrial Engineering, or a related field
- Experience in last-mile or middle-mile logistics operations
- Basic English verbal communication skills
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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