Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Key responsibilities of this role include developing and implementing all operational business requirements, including technology needs, to ensure optimal operational design.
Aligns business and/or product strategy, effective design and development, and ongoing management of the portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact.
Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities.
Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Represent and cascade the vision and current scope definition to working teams. Support the prioritization of capabilities based on vision and scope.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- For technical projects, assist and drive management and evolution of assigned capabilities
- Resolves problems, and provides guidance to team members
- Manages to timelines and schedules of the product requirements
- Adapts departmental plans and priorities to address business and operational challenges- Influences or provides input to forecasting and planning activities
- Collaborate and facilitate stakeholder discussions to ensure requirements are captured and internal stakeholders are aligned
- Support the translation of capabilities to features and working product
- Manages to timelines and schedules of the product requirements
- Ensure complete operational readiness during the execution phase of Implementations
- Work cross-functionally with teams broadly across the enterprise to engage with business resources, understand complex business models, and analyze data for performance outcomes
- Act as a key liaison between the cross functional team and operational partners
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
- Experience and ability to influence and drive performance both in a direct and matrixed environment
- Experience in developing program artifacts, including use cases, project plans, executive summaries, staffing analysis, financial assessments, etc.
- Proficient EQ expertise with the ability to facilitate a cross functional team through process discussion and impact analysis
- Demonstrated cross-functional leadership and the ability to take initiative
- Demonstrated solid critical thinking, analytical and problem-solving abilities, including the ability to analyze, monitor, and create solutions using data
- Demonstrated excellent prioritization, organization, communication, and time management skills
- Demonstrated ability to set priorities and demonstrate sound judgment in handling complex situations
- Demonstrated excellent presentation skills, with the ability to simplify and communicate complex data to executive teams, including leaders at the C-Suite level
Preferred Qualifications:
- Experience writing detailed requirements without ambiguity
- Experience conducting research on business and user needs
- Experience within Enterprise Clinical Services
- Experience with process design
- Understanding of development methodologies
- Proven self-motivated with a mindset of continuous learning
- Proven excellent critical thinking and analytical skills
- Demonstrated solid financial acumen
- Demonstrated ability to influence and hold individuals accountable without formal authority
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 3+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
- Experience and ability to influence and drive performance in direct and matrixed environments
- Experience in developing program artifacts (use cases, project plans, executive summaries, staffing analysis, financial assessments)
- Proficient EQ with ability to facilitate cross-functional teams through process discussion and impact analysis
- Demonstrated cross-functional leadership and initiative
- Strong critical thinking, analytical and problem-solving abilities, including using data to create solutions
- Excellent prioritization, organization, communication, and time management skills
- Ability to set priorities and exercise sound judgment in complex situations
- Excellent presentation skills; able to simplify and communicate complex data to executive and C-suite audiences
- Experience writing detailed, unambiguous requirements
- Experience conducting research on business and user needs
- Experience within Enterprise Clinical Services
- Experience with process design
- Understanding of development methodologies
- Self-motivated with a mindset of continuous learning
- Proven excellent critical thinking and analytical skills (preferred)
- Demonstrated solid financial acumen
- Ability to influence and hold individuals accountable without formal authority
- Must pass a drug test before beginning employment
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.