Capability Assurance and Compliance Manager

Posted Yesterday
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Melbourne, Victoria, AUS
In-Office
Senior level
Information Technology • Utilities • Industrial
The Role
Manage end-to-end third-party audit program for Defence contracts: schedule audits, ensure audit-readiness, liaise with auditors, track and close non-conformances, report to stakeholders, and coordinate SME participation and resourcing.
Summary Generated by Built In
Primary Location
VIC - Melbourne - 655 Collins St

Job Description Summary
New exciting opportunity to work within our Defence Division

About the Role

We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full-time position based in Melbourne, Darwin or Adelaide.

About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries -
we keep communities connected.

Your next role comes with these perks:

  • Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.

  • Career development – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs. 

  • Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.

  • Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.

  • Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.

About the Role

  • Own endtoend delivery of the 3rdparty audit program and ensure audits are completed on time.

  • Keep the schedule aligned with contract requirements and Defence priorities.

  • Ensure all service lines, sites, documentation, systems, and personnel are auditready.

  • Serve as the main point of contact for external auditors.

  • Track nonconformances, CARs, and corrective actions through to closure.

  • Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.

  • Deliver regular program updates, including monthly auditor and customer meetings.

  • Share annual schedules, notifications, and reporting expectations with stakeholders.

  • Arrange SME participation for desktop and onsite audits.

  • Provide objective evidence to thirdparty auditors.

  • Consolidate feedback, manage responses, and oversee systemic issue resolution.

  • Ensure adequate resourcing to support successful audit delivery.

About You
Our ideal candidate will have:

  • Internal auditing experience with demonstrated interaction with thirdparty auditors.

  • Facilities maintenance background with a minimum of 5 years’ experience.

  • Lead Auditor certification.

  • Timemanagement capability across concurrent projects.

  • Strong communication skills with internal and external stakeholders.

  • Leadership and coordination of audit programs.

  • Stakeholder engagement to ensure timely audit outcomes with clear actions.

You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.

How to apply

Please submit your interest with the apply button where you will be directed to create a profile on our system.

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [email protected].

Department
AdministrationHow to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Skills Required

  • Internal auditing experience with interaction with third-party auditors
  • Facilities maintenance background with a minimum of 5 years' experience
  • Lead Auditor certification
  • Time-management capability across concurrent projects
  • Strong communication skills with internal and external stakeholders
  • Leadership and coordination of audit programs
  • Stakeholder engagement to ensure timely audit outcomes with clear actions
  • Must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance
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The Company
5,300 Employees
Year Founded: 1996

What We Do

Service Stream is an S&P/ASX 300 listed business that specializes in the design, construction, installation, operation, and maintenance of critical assets across Australia's essential infrastructure networks. The company provides integrated end-to-end asset life-cycle services, primarily focusing on the provision of telecommunications and network services to keep Australian communities connected.

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