Capability and Development Coordinator

Posted 5 Days Ago
Be an Early Applicant
Auckland, NZL
In-Office
Mid level
Transportation • Travel
Airlines and Aviation
The Role
Coordinates Tech Ops induction, onboarding, leadership development, capability, early-career, and talent programmes. Supports meetings, communications, reporting, budgets, recruitment activity, career events, participant support, and stakeholder coordination across internal teams and external partners. Maintains accurate programme records, tracks actions and expenditure, and identifies process improvements using digital tools and approved AI solutions.
Summary Generated by Built In
Job Description

Kia ora!

Great coordination creates great experiences. As our Capability & Development Coordinator, you’ll help bring learning, early career pathways and development programmes to life across Tech Ops, making sure our people have the support, information and connections they need to grow and succeed.

You’ll join the Tech Ops Capability & Development team, providing coordination and administrative support across induction, capability programmes, early careers and engagement activity. You’ll connect people across operational teams, Recruitment, HR, Finance, workforce planning and external education and industry partners, helping programmes run smoothly from planning through to delivery. 

At Air New Zealand, we connect friends and whānau across Aotearoa and the world. You’ll have the opportunity to contribute behind the scenes to the capability of the people who help keep our operation moving.

How you’ll make an impact

  • Coordinate Tech Ops induction, onboarding, leadership development and capability programmes, keeping plans, communications and actions on track
  • Support the Capability & Development leadership team with well-organised meetings, agendas, papers, dashboards and action tracking
  • Help deliver early career and talent programmes, coordinating recruitment activity, onboarding, participant support, career events and communications
  • Maintain accurate programme records and reporting, including attendance, completion, expenditure and budget tracking
  • Build strong connections across internal teams and external education, training and industry partners to keep activity moving
  • Identify practical improvements to programme administration and reporting, using digital tools and approved AI solutions to reduce administrative effort.

Success will mean well-organised programmes, accurate information and reporting, timely follow-through, strong stakeholder coordination, and practical improvements that reduce administrative effort. 

What you’ll bring

  • Around 2 to 4 years’ experience in coordination, administration, programme support, training, HR, recruitment, education or a similar environment
  • Experience supporting leaders and coordinating meetings, actions, communications, reporting and follow-up
  • Experience supporting programmes such as induction, training, early careers, workforce development or employee capability
  • Strong organisation and prioritisation skills, with excellent attention to detail and confidence coordinating activity across multiple stakeholders
  • Clear written and verbal communication skills, confidence with Microsoft 365 and digital tools, and an interest in using approved AI solutions to improve efficiency
  • A relevant qualification or equivalent practical experience. Experience in aviation, engineering, tertiary education or another regulated or technical environment would be an advantage, not essential. 

If you bring most of this experience, along with transferable skills and the drive to grow, we’d love to hear from you.

What’s in it for you
We want our people to live their best lives and make sure their time away from work is enjoyable too. For eligible employees, you can access:

  • Generous discounts on Air New Zealand travel, with Staff Travel benefits that can also be shared with friends and family
  • FlexiLeave, giving you the option to purchase up to four additional weeks of leave each year
  • Learning and development opportunities designed to help you grow your capability and reach your potential
  • Work Perks, with discounts and offers across hotels, activities, banking, insurance, retail stores, gyms and more. 

Your journey starts here
If you enjoy bringing structure to moving parts, connecting people and helping development programmes deliver a great experience, this is an opportunity to make a tangible contribution across Tech Ops. Bring your coordination skills, curiosity and fresh thinking, and help us build capability for the future.

Applications close Monday 12th October 2026.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

Skills Required

  • Around 2 to 4 years of experience in coordination, administration, programme support, training, HR, recruitment, education, or a similar environment
  • Experience supporting leaders and coordinating meetings, actions, communications, reporting, and follow-up
  • Experience supporting induction, training, early careers, workforce development, or employee capability programmes
  • Strong organisation and prioritisation skills
  • Excellent attention to detail and ability to coordinate activity across multiple stakeholders
  • Clear written and verbal communication skills
  • Confidence using Microsoft 365 and digital tools
  • Interest in using approved AI solutions to improve efficiency
  • Relevant qualification or equivalent practical experience
  • Experience in aviation, engineering, tertiary education, or another regulated or technical environment
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The Company
HQ: Auckland
7,616 Employees
Year Founded: 1940

What We Do

Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here. Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation"​ for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things. At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand. Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!

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