Summary: The capability administrator manages training enrolments, Workday LMS, inbox, customer service, supports projects, and ensures smooth training delivery.
About the role:
The capability administrator is responsible for managing training enrolments and logistics, administering the Workday Learning Management System (LMS), maintaining our shared inbox, delivering excellent customer service to learners and stakeholders, and supporting special projects and learning content development. This role plays an important role in ensuring the smooth delivery of training programs and continuous improvement of learning processes.
Responsibilities:
Manage training enrolments, learner registrations, and act as the primary contact for timely learner support and enquiries.
Deliver excellent customer service to internal and external stakeholders throughout the training process.
Coordinate training logistics including venue bookings, equipment setup, catering, virtual session support, and preparation of training materials.
Support travel and accommodation arrangements for Capability Partners and participants as needed.
Administer Workday LMS by managing user accounts, updating content, and tracking learner progress.
Maintain accurate, current learner and course data across LMS and related systems.
Generate detailed reports on training participation, outcomes, and compliance as needed.
Ensure data integrity and support continuous improvement of LMS processes.
Develop and maintain learning materials, including eLearning modules and training guides, while supporting eLearning activities.
Contribute to special programs and targeted learning initiatives.
Provide administrative support to the Capability Development team and collaborate with trainers, vendors, and colleagues.
About you:
Recent graduate in HR, Education, Business, or related field
Highly organised with strong attention to detail
Previous experience in administration or customer service is a plus but not required
Familiarity with learning management systems (LMS) and other educational technologies to enhance learning delivery
Excellent verbal and written communication abilities
Ability to build strong relationships and collaborate effectively with teams and individuals
Competence in managing multiple projects simultaneously, ensuring timely and successful delivery of learning initiating
Flexibility to adjust strategies and approaches in response to changing organisational needs and technological advancements
Understanding of and sensitivity to cultural differences, especially when working in diverse or international environments
Ability to interpret training data, generate meaningful reports, identify trends, and support continuous improvement of learning programs
Looking after you:
We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:
Staff discounts across the GPC Asia Pacific group of Companies
Private health insurance discounts
Employee assistance program
A highly safety conscious work environment
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
Paid volunteer leave allowing you to give back to your chosen charity/community organisation
Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.
Yet we are more than just a parts and service company. We propel people forward.
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com
Send your CV to our Careers Team by clicking APPLY!
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Skills Required
- Recent graduate in HR, Education, Business, or related field
- Previous experience in administration or customer service
- Familiarity with learning management systems (LMS)
Genuine Parts Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genuine Parts Company and has not been reviewed or approved by Genuine Parts Company.
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Retirement Support — Retirement programs include a 401(k) with company match and an Employee Stock Purchase Plan, with profit sharing and pension plans also mentioned. These elements indicate strong long-term financial support alongside ownership opportunities.
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Healthcare Strength — Benefits encompass medical, dental, and vision coverage with HSA and FSA options plus income-protection coverages like life, AD&D, and disability. This breadth suggests a robust core health and protection offering.
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Parental & Family Support — Paid maternity and paternity leave are provided in addition to short‑term disability, and an Employee Assistance Program supports families with counseling and life tools. These programs reinforce family support alongside standard PTO.
Genuine Parts Company Insights
What We Do
Genuine Parts Company (GPC), founded in 1928, is a global service organization engaged in the distribution of automotive and industrial replacement parts. We serve hundreds of thousands of customers from a network of more than 10,000 locations in 14 countries and have approximately 50,000 employees.
