CAOLA Program Assistant

Reposted 2 Days Ago
Be an Early Applicant
Enola, PA, USA
In-Office
28-28 Hourly
Junior
Professional Services
The Role
Provide program guidance and support for online learners and partner schools, assist with registration, data reporting, orientations, technical troubleshooting, training, and outreach. Represent CAOLA at meetings and conferences; coordinate with districts, helpdesk, and administrators to monitor enrollments, progress, attendance, and grades.
Summary Generated by Built In

Make a difference every day by joining CCRES as CAOLA Program Assistant through our partnership with Capital Area Intermediate Unit (CAIU)!

OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances & TB screening!

SUMMARY:

  • To provide program guidance to partnering school entities and Intermediate Units, advise students and families taking online courses, and assist with managing and operating the Capital Area Online Learning Association (CAOLA).
  • School-based position working 7.5 paid hours/day during school-based hours, 37.5 hours/week
  • Position is paid at $28/hour, W2 employment
  • 5 days of PTO (prorated based on hire)

PRIMARY RESPONSIBILITIES:

  • Provides information and guidance to school entities on course offerings, program timelines, program policies, vendor licensing, and best practices in an online learning environment.
  • Participate in planning and implementing the CAOLA program, including conferences, network meetings, and marketing efforts.
  • Report to the assigned school to meet with students and school administrators to support learners with various learning styles, including special education and English language learners.
  • Assists districts with data collection, student registration, report generation in multiple learning management and student information systems.
  • Use various virtual tools and applications to promote communication, collaboration, and creativity between stakeholders.
  • Monitor and communicate regularly with students, guardians, and administrators about course enrollments, progress, attendance, and grades.
  • Conduct student and parent orientation sessions and attend other district events as requested. Occasional evening meetings and overnight travel is required.
  • Assist the CAOLA team in planning and executing training and professional development for internal and external stakeholders.
  • Assist with troubleshooting and problem-solving student and parent technical issues. Coordinate with CAIU Helpdesk and district technology teams to provide technical support to online learners and administration.
  • Represent CAIU and CAOLA at regional meetings and industry conferences as a participant and presenter.
  • Assumes any other responsibilities as assigned by the Supervisor, Online Learning Program or his/her designee.
  • Assumes any other responsibilities as assigned by the Executive Director or his/her designee.

Requirements

EDUCATION / EXPRIENCE:

  • High School Diploma or GED
  • Two years of similar or related experience. Experience in student advising or online learning environment preferred.
  • Proficient in productivity software such as Microsoft and Google Suite and Adobe in creating, editing, proofreading, and publishing in multiple formats and applications.
  • Ability to work independently; multi-task; problem solve, and prioritize work, including meeting established timelines, with little direct supervision required.
  • Strong attention to detail and organizational skills required.
  • Exceptional written, verbal, and interpersonal communication skills are required.

CREDENTIALING :

(CCRES paid clearances and TB screening)

  • PA Child Abuse (Act 151) Clearance
  • PA Criminal (Act 34) Clearance
  • PA Department of Education FBI
  • TB Screening
  • Education Documentation - Diploma OR Official Transcripts
Benefits
  • Employer paid: Base medical plan for employee, life insurance, Employee Assistance Program (EAP)
  • Employees scheduled for 30+ hours per week are eligible for medical benefits
  • Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits:  Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection 
  • CCRES 403 (b) Retirement Savings Plan – 3% matching contribution
  • Tuition discounts through collegiate partnerships
  • Milestone service award
  • Gift card raffle on pay-day Fridays
  • Paid credential renewals
  • Paid trainings

ABOUT CCRES:

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work collaboratively with school districts, intermediate units, and the behavioral health system.

MISSION STATEMENT:

Connecting schools and communities with caring professionals and resources that make a difference where it matters most.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

For a complete listing of available positions with CCRES please click here: 

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

(Posted, 8/13/26, AK)

Skills Required

  • High School Diploma or GED
  • Two years of similar or related experience
  • Experience in student advising or online learning environment
  • Proficient in Microsoft and Google Suite and Adobe for creating, editing, proofreading, and publishing
  • Ability to work independently, multi-task, problem solve, and prioritize work with little supervision
  • Strong attention to detail and organizational skills
  • Exceptional written, verbal, and interpersonal communication skills
  • PA Child Abuse (Act 151) Clearance
  • PA Criminal (Act 34) Clearance
  • PA Department of Education FBI clearance
  • TB Screening
  • Education documentation - Diploma OR Official Transcripts
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The Company
Year Founded: 1999

What We Do

CCRES is a non-profit human resources organization that partners with intermediate units, school districts, and behavioral health programs to provide support staff working with children and adults with special needs.

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