Candidate Support Coordinator

Posted 2 Days Ago
Be an Early Applicant
Upavon, Wiltshire, England
Entry level
Information Technology • Consulting
The Role
As a Candidate Support Coordinator, you'll assist candidates in their recruitment process for the British Army, maintain candidate records in the database, meet performance targets, and engage with stakeholders, ensuring a smooth and supportive experience for applicants. You'll work both independently and in a team.
Summary Generated by Built In

Recruiting tomorrow’s Army today. Be the best to support the best!
As a Candidate Support Coordinator you will work with regional recruiters to support candidates through the Army recruitment process.
This role will be based between your home and onsite at our offices in Upavon, Wiltshire.
This role is a full time, permanent role, with a start date of January 2025.

Job title:

Candidate Support Coordinator

Job Description:

What you’ll be doing:

  • Contacting and supporting a number of candidates who are currently going through their recruitment journey to join the British Army
  • Updating clear and accurate candidate notes on the internal database
  • Taking ownership of your personal performance targets
  • Regularly suggest valid and appropriate ideas to improve people processes and customer service
  • Engaging with appropriate internal and external stakeholders
  • Supporting recruiters within the regions

What we’re looking for:

  • Strong customer service experience over the telephone
  • Good communication skills, both verbal and written
  • Ability to work independently as well as within a team environment
  • Good IT skills, with the ability to learn inhouse databases
  • Organised approach
  • Familiarity with Army Careers would be an advantage

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What’s in it for you?

  • Offering a salary of £22,542
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Full training given
  • Onsite secure parking, canteen and gym facilities
  • Joining an existing, supportive team

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email [email protected]

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Upavon

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

The Company
London
24,265 Employees
On-site Workplace
Year Founded: 1984

What We Do

Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com

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