Candidate Experience Partner

Posted 18 Days Ago
Be an Early Applicant
Stockholm, SWE
Hybrid
Mid level
Healthtech
The Role
Own end-to-end candidate experience for a hiring area by coordinating complex interviews, managing candidate and interviewer communications, resolving escalations, configuring Ashby hiring workflows, maintaining recruiting guidelines, analyzing experience data, and building automations. The role supports recruiters and interviewers, improves scheduling efficiency, ensures structured hiring and privacy compliance, and requires three weekly office days plus occasional hiring events.
Summary Generated by Built In
Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

The Candidate Experience team is part of TA Enablement, and the role combines three things: interview coordination, candidate experience and recruiting enablement.

As a Candidate Experience Partner, you will own one hiring area end to end. You’ll keep interviews running smoothly, make sure every candidate and interviewer has a great experience, virtually and in person, and equip recruiters and interviewers with the guidelines, tools and automation to do their best work. You are the operational backbone that keeps recruiting fast without costing candidate experience.

What You’ll Deliver in the First 6-12 Months
  • Become the go-to expert for your location on interview scheduling and in-person interviews.

  • Interviews scheduled and managed within agreed SLAs across every live role in your area, with delays and risks flagged before they become conflicts.

  • Candidate experience tracked against agreed KPIs, with friction in the candidate and interviewer journey fixed in good time.

  • Complex escalations resolved independently, with a fix that stops them recurring.

  • Documented processes and guidelines for in-person and virtual interviews in use across your area, with interviewers briefed and clear on what to expect.

  • Jobs, interview plans and forms in Ashby configured in line with the hiring framework, so it is applied consistently in every process you support.

  • Regularly reviews candidate experience data, surveys, funnel metrics and feedback, to spot trends and drive programmatic improvements.

  • Build and maintain automations that remove manual scheduling work.

Minimum Qualifications
  • +4 years of hands-on experience in recruiting coordination, or recruiting operations, running multi-party scheduling independently.

  • Experience using AI and automation tools to improve a workflow, with sound judgement on when to trust and when to check the output.

  • Experience managing complex stakeholders and handling last-minute changes.

  • Able to prioritise across several live roles and resolve escalations within a defined remit.

  • Working knowledge of structured hiring, compliance and candidate data privacy, applied accurately in varied situations.

  • Clear, warm written communication, and a professional in-person presence when representing Neko to candidates.

  • Experience with Ashby ATS is prefered.

  • Able to be in the office three days a week, and attend hiring events when needed.

Skills Required

  • At least 4 years of hands-on experience in recruiting coordination or recruiting operations, including independent multi-party scheduling
  • Experience using AI and automation tools to improve workflows, with judgment about reviewing outputs
  • Experience managing complex stakeholders and handling last-minute changes
  • Ability to prioritize across several live roles and resolve escalations within a defined remit
  • Working knowledge of structured hiring, compliance, and candidate data privacy
  • Clear, warm written communication and professional in-person presence
  • Ability to work in the office three days per week and attend hiring events when needed

Neko Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Neko Health and has not been reviewed or approved by Neko Health.

  • Healthcare Strength — Benefits materials and U.S. role listings describe comprehensive medical, dental, and vision coverage, often including mental-health support for clinical staff. This indicates a strong health-focused foundation aligned with a preventive-care mission.
  • Wellbeing & Lifestyle Benefits — Offerings include a complimentary annual Neko Health scan for employees (often extended to eligible family members), a monthly wellness allowance, and wellness rewards. These distinctive perks emphasize preventive health and everyday wellbeing.
  • Leave & Time Off Breadth — Paid time off and paid holidays are standard, with flexible time policies depending on role. Clinician postings also call out CME days in some markets.

Neko Health Insights

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The Company
HQ: Stockholm
126 Employees
Year Founded: 2018

What We Do

Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public.

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