Candidate Experience Partner (all genders)

THE ROLE & THE TEAM

Zalando’s Talent Acquisition team brings together outstanding people with exciting opportunities. As part of one of Europe’s largest and most dynamic TA teams, you will contribute to Zalando’s growth and success. In this role as a Candidate Experience Partner (also known as a Talent or Recruitment Coordinator), you will support Talent Acquisition Partners by coordinating and scheduling interviews. Your focus will be on ensuring a smooth and welcoming recruitment process for both technical and non-technical roles, with a strong emphasis on creating a positive and inclusive candidate experience.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• You collaborate closely with Talent Acquisition colleagues to ensure a seamless candidate experience, taking ownership of interview coordination and scheduling.

• You meet key performance goals (KPIs and SLAs), such as the number of interviews scheduled and turnaround time, to maintain an efficient process.

• You share knowledge and contribute to process improvements, educating colleagues on scheduling best practices and keeping stakeholders informed.

• You actively engage in team meetings, identifying challenges in the scheduling process and working with stakeholders and TA Partners to find solutions.

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WE'D LOVE TO MEET YOU IF...

• You thrive in a dynamic environment, balancing multiple tasks while staying focused, reliable, and solution-oriented.

• You are highly organized and adaptable, managing change effectively while supporting colleagues through coaching and collaboration.

• You are comfortable working with data or eager to learn, using insights to refine processes and enhance scheduling efficiency.

• You take ownership of your work, proactively tackling daily responsibilities with a hands-on approach and a problem-solving mindset.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start for full-time employees

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Wellhub, formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review