OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
Summary
The Canada Payroll Processor will be responsible for providing payroll services support to our client base. This is a fast-paced environment with emphasis on personal initiative. This is a tremendous opportunity for a skilled payroll professional who is interested in interfacing with clients in order to provide “best-in-class" payroll expertise. This is an excellent opportunity for professional growth
Essential Functions/Duties/Responsibilities
Processes payrolls using Workday
Generates on-demand payments as requested
Enters and maintains employee master file records
Assists with new client implementations as needed
Maintains payroll services support documentation
Assist with special projects as needed
Log activity into Cthe lient Manager ticketing system
Provides outstanding payroll services support
Competencies
Energetic and positive
Problem solver
Strong communication skills with emphasis on outstanding customer service
Flexible in a changing environment
Strong organizational skills with the ability to multitask and support multiple customers effectively
Works closely with others in a team, supporting collective goals
Detail-oriented with good time management skills
Ability to establish and maintain effective working relationships
Strong analytical, data entry, and research skills
Self-directed management of workload with the ability to meet tight deadlines and competing demands
Use tact and discretion in dealing with customer information
Excellent problem-solving and Mathematical skills
Supervisory Responsibility
This role does not have any supervisory responsibilities
Qualifications and Experience
High School graduate, GED or equivalent; higher education preferred
1 year of Payroll Clerk experience
2-5 years of payroll experience using common industry software
FPC required before or within 6 months of hire
Experience in Microsoft Word and proficiency in Excel
Preferred Skills
Knowledge of payroll and payroll processing is preferred
Experience with Zendesk and/or Salesforce programs
associate's degree or higher preferred
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
OneSource Virtual Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneSource Virtual and has not been reviewed or approved by OneSource Virtual.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, life/disability, and mental-health support, with both copay and HDHP/HSA-style options. Domestic-partner eligibility and standard support services like an EAP are also described as available.
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Leave & Time Off Breadth — Time-off and flexibility are portrayed as comparatively strong, with PTO/“unlimited” or flexible time-off framing and paid volunteer time referenced. Remote work is repeatedly positioned as a valued part of the overall rewards experience tied to work–life balance.
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Wellbeing & Lifestyle Benefits — Financial-wellbeing and lifestyle add-ons are highlighted through earned-wage access and wallet-style tools (e.g., myFlexPay/myFlexWallet) alongside mentions of items like a fitness stipend and company-sponsored events. These extras are framed as modern perks that can improve day-to-day benefits usefulness beyond core insurance.
OneSource Virtual Insights
What We Do
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.







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