Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Serving as a key liaison between SHI sales teams, OEM and distribution partners, and delivery resources, the EUC Business Development Manager ensures opportunities progress efficiently from demand generation through fulfillment and lifecycle support while supporting the overall growth of SHI Canada's end-user computing business.
This position is based in Toronto, Ontario, and requires a hybrid work schedule with a minimum of three days per week on-site at the SHI Canada office.
Role Description
EUC Business Development & Seller Enablement
Execute the Canadian EUC growth strategy across strategic OEM partners.
Identify, develop, and advance seller-led customer opportunities.
Build account plans, execute campaigns, and develop qualified pipeline.
Train and enable sellers on EUC solutions, OEM programs, and device lifecycle services.
OEM Program & Channel Management
Maintain current knowledge of OEM programs, certifications, incentives, and partner requirements.
Manage registrations, funding opportunities, reporting requirements, and partner engagement activities.
Develop and strengthen relationships with Apple, EUC OEMs, and distribution partners throughout Canada.
Communicate pricing, supply chain, and program updates to sales teams.
Device & Distribution Operations
Review inventory availability, pricing, lead times, and device configuration options.
Coordinate quotes, orders, staging, deployment, and logistics activities.
Support Apple Business Manager, device enrollment, and Mobile Device Management (MDM) workflows.
Resolve device assignment, enrollment, ordering, and seller experience issues to ensure successful delivery outcomes.
Behaviors and Competencies
Business Acumen: Balances growth objectives with operational execution and business outcomes.
Industry Knowledge: Understands Apple's channel ecosystem and end-user device lifecycle management.
Organization and Execution: Maintains accuracy, organization, and attention to detail while managing competing priorities and deadlines.
Communication: Translates complex requirements into clear, actionable guidance for internal and external stakeholders.
Relationship Building: Develops and maintains strong cross-functional relationships with sales teams, OEM partners, distributors, and delivery resources.
Data-Driven Decision Making: Uses data and insights to establish priorities and drive business results.
Ownership and Accountability: Takes ownership of challenges and drives issues through resolution.
Skill Level Requirements
Bachelor's degree or equivalent professional experience.
Three to five years of experience in technology sales, business development, channel management, or operations.
Experience supporting end-user device procurement, deployment, or lifecycle management.
Experience with deal registration processes, CRM platforms, and quoting tools.
Knowledge of OEM partner programs, channel incentives, and distribution ecosystems.
Working knowledge of device enrollment, provisioning, and lifecycle management processes.
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong organizational, analytical, and problem-solving skills.
Other Requirements
Knowledge of Apple Partner Programs and Mobile Device Management (MDM) solutions preferred.
Experience within the Canadian channel, reseller, or enterprise technology market preferred.
Ability to travel within Canada as required.
Fluency in English required.
French language proficiency is considered an asset.
The estimated annual pay range for this position is $85,000 - $115,000 which includes a base salary and bonus/commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Bachelor’s degree or equivalent professional experience
- Three to five years of experience in technology sales, business development, channel management, or operations
- Experience supporting end-user device procurement, deployment, or lifecycle management
- Experience with deal registration processes, CRM platforms, and quoting tools
- Knowledge of OEM partner programs, channel incentives, and distribution ecosystems
- Working knowledge of device enrollment, provisioning, and lifecycle management processes
- Ability to manage multiple projects and priorities in a fast-paced environment
- Strong organizational, analytical, and problem-solving skills
- Fluency in English
- Knowledge of Apple Partner Programs and Mobile Device Management solutions
- Experience within the Canadian channel, reseller, or enterprise technology market
- French language proficiency
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
