Campaigns & Analytics Manager| Mumbai

Reposted 27 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Fintech • Software • Financial Services
The Role
The Campaigns & Analytics Manager will oversee multi-channel marketing campaigns, optimizing customer journeys, managing data analytics, and enhancing audience targeting to drive engagement.
Summary Generated by Built In
  1. To lead the planning, execution, and optimization of multi-channel marketing campaigns by leveraging automation tools, data analytics, and MarTech platforms. 
  2. This role ensures operational excellence, audience precision, and performance-driven insights to drive customer engagement and business growth.
Responsibilities
  1. As the Campaign Operations & Analytics Lead, you will be responsible for managing end-to-end execution of campaigns across email, SMS, WhatsApp, and digital channels, ensuring timely rollouts in collaboration with creative, product, and digital teams. You will build and optimize automated customer journeys using platforms like WebEngage, MoEngage, or Salesforce Marketing Cloud, while maintaining the marketing tech stack for efficiency and reliability. 
  2. Your role includes creating dynamic audience segments for personalized targeting, running A/B tests to optimize performance, and generating actionable insights through dashboards and reports. You will ensure compliance with data policies, maintain clean databases, and support cross-functional teams with campaign alignment and execution insights.
  3. Staying ahead of trends, you’ll also introduce innovative tools and formats to improve campaign effectiveness and operational efficiency.
Qualifications

Bachelor’s degree in Marketing, Business Administration, Data Analytics, Computer Science, or a related field. 

Master’s degree or certification in Digital Marketing, Marketing Analytics, or Marketing Technology (MarTech) is preferred.

Min Exp: 4 years

Max Exp: 6 years

Skills Required

  • Bachelor's degree in Marketing, Business Administration, Data Analytics, Computer Science, or a related field
  • Master's degree or certification in Digital Marketing, Marketing Analytics, or Marketing Technology
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The Company
HQ: Thrissur, Kerala
5,753 Employees
Year Founded: 1920

What We Do

CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.

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